Medicaid Health Risk Assessment Program Delivers 67% HRA Completion Rate

Case Study: Persistent, Multitiered Outreach Delivers 67 Percent HRA Completion Rate Among Medicaid Members Reached (34 Percent of the Targeted Population)

A health plan’s method of mailing health risk assessments (HRAs) to its Medicaid members was yielding a low response rate. Recognizing the need for a more sophisticated customized approach as well as additional resources and external expertise, the plan reached out to Carenet Healthcare Services for support.

The goals: to increase HRA completion rate, identify gaps in care and improve risk stratification among its Medicaid population within a tight timeframe.

Download the full case study now by filling out the form to learn how Carenet’s persistent, multitiered outreach achieved a 67 percent HRA completion rate among reached members (34 percent of the total targeted population).


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