The First Step to Improving Member Engagement

The First Step to Improving Member Engagement

Many people start the new year resolving to eat better, exercise regularly or get more sleep—all with the intention of improving or maintaining their health. What’s often missing from their resolutions list are critical preventive care measures like cholesterol, blood...
How Are You Elevating Your Health Plan Member Engagement?

How Are You Elevating Your Health Plan Member Engagement?

As consumers shoulder a larger share of their healthcare costs, they’re expecting more from their health plan. The payers that succeed at keeping their members happy will be greatly rewarded. In fact, satisfied members are five times more likely than unhappy ones to...