Proactive Medication Adherence Outreach Stops Rx Gaps Before They Happen

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Read the case study to discover how one of the nation’s largest Medicare Part D plans improved medication adherence, which was instrumental in supporting its 4-Star CMS rating.

When this health plan’s leaders wanted to limit gaps in prescription refills—which would ultimately improve outcomes, lower costs and support key Star measures—they partnered with Carenet Health to implement a proactive initiative to stop gaps before they happen.

The data-driven outreach effort leveraged the power of one-to-one conversations to help members who were at risk of non-adherence switch to a 90-day supply of maintenance medications.

The engagement team’s strong member interaction rate resulted in an annual minimum cost-savings of nearly $150 million and much more.

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