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Thought leadership, case studies and more.
Health plans know that member experience is even more important in times of intense market competition. But how can an organization that’s already doing a good job with member services measurably improve these interactions—and increase customer loyalty when it’s...
Insights from John Erwin, CEO Carenet Health In a recent journal article from Oliver Wyman Health, the authors state that healthcare payers and providers today don’t have to be Amazon. They just have to get people to like them. It’s a nice sentiment and one...
SAN ANTONIO, Texas, December 26, 2018 -- Carenet Healthcare Services, a leading provider of healthcare engagement services and 24/7 virtual care, has acquired the nurse advice line services of HGS AxisPoint Health. The move expands and enhances Carenet’s commitment to...
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