Welcome to the Carenet Health resource center.
Thought leadership, case studies and more.
A message from Mick Mazour, Carenet President. When a disaster like Hurricane Michael strikes, I go to sleep at night knowing our teams are prepared—and honored—to handle just about anything thrown our way, on behalf of the clients who trust us to do just that. As the...read more
Health plans are constantly seeking ways to raise CAHPS satisfaction scores and address any member concerns before they escalate. In a perfect world, plans can orchestrate comprehensive, one-on-one engagement campaigns that monitor member satisfaction and impact CAHPS...read more
As health plans focus more and more on healthcare engagement and coordinating every member touchpoint (whether inbound or outbound) into one holistic member experience, auditing your current engagement efforts becomes key. To improve coordination, you have to assess...read more
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