Read our member engagement case study to learn how an ER avoidance (ER diversion) outreach program reduced unwarranted utilization and saved $706,000.
A large commercial health plan expanded its partnership with Carenet Health to further reduce non-urgent ER visits and associated costs.
For two years, Carenet had been conducting ER avoidance outreach to the plan’s members after their third non-urgent ER visit in a year. While the program was highly successful, Carenet and the plan identified an area of refinement—intervention timing and criteria—that would result in greater savings.
Download the full case study today.