The Intelligent Engagement™ HRA Evaluation Tool

How smart is your health risk assessment (HRA) strategy?

Answer 11 questions. See your score. Get insights.

After an individual joins your population (whether as a plan member, patient or employee), when do you typically reach out to gain HRA insights?

 
 
 
 
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How many communication channels are you using to engage with individuals about their HRA?

 
 
 
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Do you have systems in place to monitor HRA completions across multiple channels, so you avoid outreach duplication?

 
 
 
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Do individuals have a choice in how you reach out to them for HRA completion?

 
 
 
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Do you verify the best contact information for each individual prior to HRA outreach?

 
 
 
 
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How often do you analyze your person-to-person and digital scripting for best practices?

 
 
 
 
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Are you addressing opportunities for health and wellness intervention during (not after) the HRA process?

 
 
 
 
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Do you have immediate follow-up strategies in place for those who haven’t participated?

 
 
 
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If using person-to-person conversations, are your teams trained in motivational healthcare engagement?

 
 
 
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Do you have technology in place to build and integrate data profiles from the information you’ve gained after HRA completion?

 
 
 
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Do you have effective metrics in place to determine the success of your HRA outreach in the short and long term?

 
 
 
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