Utilization Has Dipped … so What’s Next for Telehealth Optimization?
There’s no question telehealth is now mainstream. It’s convenient, safe and supports healthcare cost-savings. It also provides an opportunity for the industry to expand access to care and provide a better healthcare consumer experience. But what’s next? Consumer...
What’s on the Horizon for Telehealth? Four Trends to Watch
Download our brief to stay up to date on key telehealth trends—and the next steps needed to restart growth. The COVID-19 pandemic made the quick adoption of telehealth a necessity. Acceptance by providers, payers and patients of varying demographics makes it a vital...
Carenet Health’s 2022 Healthcare Consumer Engagement Forecast, Free to Download
Download the 2022 Healthcare Consumer Engagement Forecast to see our seven predictions and learn what your organization can do to prepare. The Healthcare Consumer Engagement Forecast is published annually by Carenet Health and is based on interviews with many of the...
Revisiting the Role of Nurses in Telehealth: Three Ways They Can Make an Immediate Impact
Telehealth—and telehealth nurses—aren’t new. Nurses have been guiding and caring for patients via nurse advice lines and nurse-provided phone triage for years. But as telehealth utilization in all its current forms has grown exponentially (and now stabilized), it’s...
Focus on Health Plan Member Experience Supports Star Ratings Increase and $20M in Additional Revenue
This Medicare Advantage case study offers insights into better engagement design and its role in increasing health plan member satisfaction. It’s easy to say you’re dedicated to an exceptional consumer experience but delivering on the promise can often be a struggle,...
Nurse Triage Partnership Helps Scripps Health Deliver Best-in-Class Patient Experience
Learn how one of the nation’s top health systems was able to meet a diverse population’s need for around-the-clock care and information. As a $3.1 billion integrated health system, Scripps Health is regularly recognized as one of the top 15 health systems in the...
Support for Your HEDIS and Star Ratings Improvement Efforts
How can Carenet Health solutions help your plan improve NCQA HEDIS® and CMS Stars measures? Start with this list, mapped to specific measures. From onboarding to annual well visits to medication adherence and much more, Carenet can help you implement targeted...