The business of healthcare. Delivered. Simplified. Modernized. Tech-enabled

We deliver best-in-class outcomes, cost containment, experience improvements and growth—seamlessly supporting our clients as they define and meet their moment of truth.

Activating Supporting Empowering Simplifying the Business of Healthcare

We deliver best-in-class outcomes, cost containment, experience improvements and growth– seamlessly supporting our clients as they define and meet their moment of truth  

Supporting over 500 premier health plans, providers and health services companies

Carenet helps leading healthcare organizations simplify and power the business of healthcare through personalization, innovation and consultation. We fuel growth for our clients while driving efficiency and seamlessly improving care. How can we partner with you?

Payer

Provider

Health Services

Press Coverage

Carenet Health Redefines “The Business of Healthcare”

Carenet Completes Acquisition of Health Dialog Assets from Rite Aid

Matrix Medical Network Selects Carenet Health to Enhance and Personalize Member Outreach

HealthData Management: Why breaking language barriers is key to achieving health equity

Our Healthcare Industry Impact

1 in 3

Americans have access to Carenet solutions

7 of 10

top Health Systems use our platforms

multi-channel consumer interactions per year

$ 0 M

saved annually in care costs

$ 0 M

1 in 3

Americans have access to Carenet solutions

7 of 10

top health systems use our platforms

multi-channel consumer interactions per year

0 M

saved annually in care costs

$ 0 M

3:1

average ROI for virtual care programs

average patient satisfaction post Carenet interaction

0 %

digital consumer interactions annually

0 M

increase new patient acquisition

0 %

Defining Your Moment of Truth

Our collaborative process begins with design thinking to help you define your priorities and ends with solutions that transform your business for the better.

Identify

Pinpoint key issues or opportunities that need to be addressed.

Interpret

Analyze information to understand the context and implications of the identified issues.

Imagine

Brainstorm potential solutions or ideas that address the interpreted needs creatively.

Innovate

Develop and refine the imaginative ideas into actionable and novel solutions.

Interrogate

Critically evaluate the innovative solutions to ensure they meet the defined objectives and are feasible.

Implement

Execute the final solution, putting it into practice and monitoring its impact.

Healthcare Solutions for Healthcare Companies

Success Stories

Payer

Co-Sourcing Strategy Meets Rising Service Demands and Exceeds Member Satisfaction Trends

Fortune 500 health plan partners with Carenet for co-sourcing, enhancing support and achieving 90% member satisfaction.

average satisfaction after interaction with a Carenet telehealth nurse

Focus on Member Experience Supports ½ Star Increase and $20M in Additional Annual Revenue

Outsourcing to Carenet, the Medicare plan boosted member experience, enhancing CMS Star ratings and gaining $20M annually.

in additional annual revenue

$ 0 M

Provider

Innovative Approach to Patient Experience Delivers 5:1 ROI

Examining engagement, a multi-tiered model and demographic focus significantly boost patient experience and satisfaction.

5:1 ROI

Health Services

High-Performance Health Coaching Program Achieves 81% Engagement While Meeting Accelerating Demand

National wellness company scaled virtual coaching with Carenet, maintaining quality, surpassing expectations with 81% engagement.

average participant engagement rate, well over industry benchmarks