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Activating Supporting Empowering Simplifying the Business of Healthcare

We deliver best-in-class outcomes, cost containment, experience improvements and growth– seamlessly supporting our clients as they define and meet their moment of truth  

Payer
Provider

Supporting over 500 premier health plans, providers and health services companies

Carenet helps leading healthcare organizations simplify and power the business of healthcare through personalization, innovation and consultation. We fuel growth for our clients while driving efficiency and seamlessly improving care. How can we partner with you?

payerTile

Payer

Doctor leading a group of healthcare providers at the hospital

Provider

HCSTile

Health Services

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ascension-logo
sutter-health-logo@logotyp.us
Quest-Diagnostics
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2560px-Humana_logo.svg
logo-e08f9e81c1d8c5e4eccb5a775ae5bcaef57b4574d0f414173d457669c298ca6d
Sharecare
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JHM
TivityHealth-Logo-Color-Gray
Aetna
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Press Coverage

Carenet Health Redefines “The Business of Healthcare”
Carenet Completes Acquisition of Health Dialog Assets from Rite Aid
Matrix Medical Network Selects Carenet Health to Enhance and Personalize Member Outreach
HealthData Management: Why breaking language barriers is key to achieving health equity

Our Healthcare Industry Impact

1 in 3

Americans have access to Carenet solutions​

7 of 10​

top Health Systems ​use our platforms​

multi-channel consumer interactions per year
$ 0 M
saved annually in care costs
$ 0 M

1 in 3​

Americans have access to Carenet solutions​

7 of 10​

top health systems ​use our platforms​
multi-channel consumer interactions per year
0 M
saved annually in care costs
$ 0 M

3:1 ​

average ROI for virtual care programs​
average patient satisfaction post Carenet interaction
0 %
digital consumer interactions annually​
0 M
increase new patient acquisition
0 %

Defining Your Moment of Truth

Our collaborative process begins with design thinking to help you define your priorities and ends with solutions that transform your business for the better.

Identify

Pinpoint key issues or opportunities that need to be addressed.

identify

Interpret

Analyze information to understand the context and implications of the identified issues.

interpret

Imagine

Brainstorm potential solutions or ideas that address the interpreted needs creatively.

imagine

Innovate

Develop and refine the imaginative ideas into actionable and novel solutions.

innovate

Interrogate

Critically evaluate the innovative solutions to ensure they meet the defined objectives and are feasible.

interrogate

Implement

Execute the final solution, putting it into practice and monitoring its impact.

implement

Healthcare Solutions for Healthcare Companies

Success Stories
Payer

Co-Sourcing Strategy Meets Rising Service Demands and Exceeds Member Satisfaction Trends

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Fortune 500 health plan partners with Carenet for co-sourcing, enhancing support and achieving 90% member satisfaction.

average satisfaction after interaction with a Carenet telehealth nurse

Cosourcing Strategy Meets Rising Service Demands_Page_1

Focus on Member Experience Supports ½ Star Increase and $20M in Additional Annual Revenue

Download

Outsourcing to Carenet, the Medicare plan boosted member experience, enhancing CMS Star ratings and gaining $20M annually.

in additional annual revenue
$ 0 M
Provider

Innovative Approach to Patient Experience Delivers 5:1 ROI

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Examining engagement, a multi-tiered model and demographic focus significantly boost patient experience and satisfaction.

5:1 ROI
provider-case-study
Health Services

High-Performance Health Coaching Program Achieves 81% Engagement While Meeting Accelerating Demand

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National wellness company scaled virtual coaching with Carenet, maintaining quality, surpassing expectations with 81% engagement.

average participant engagement rate, well over industry benchmarks

Certified NCQA Health Information Product logo
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HITRUST Certification
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What Our Client Partners Say

"Carenet’s willingness to innovate and challenge the status quo is enabling our collective group to interact with our patients in new ways."
Jason SimoneauSenior Advisor, Enterprise Product Innovation and Development at CVS Health
"I have found Carenet to be a world-class organization. The executive staff is forward-thinking, utilizing state-of-the art approaches to solve partner problems."
Paul TurnerVice President at WebMD Health Services
"Having toured Carenet and participated in multiple calibrations, I am consistently impressed with the culture of quality and the ‘wow’ factor that they bring to the table for my clients’ members."
Rex WallacePrincipal at Rex Wallace Consulting, LLC
"Our partnership with Carenet is vital to providing our members with exceptional customer service and guidance. We trust them completely to interact with our members as a seamless extension of our organization and culture."
Kevin HesseltonSenior Director, Member Strategy & Engagement at CVS Health
"Carenet has been a great business partner … they are integral members of our care team and play a vital role in the delivery of our patient experience."
Vice President of Patient Experienceat multi state healthcare system
"When I think about our key partners, Carenet is at the top of my list. They’re flexible, positive and relentlessly focused on performance."
CEOat a large nonprofit Medicare Advantage health plan
"Carenet is professional, responsive and invested in our company’s success."
CEOat a large nonprofit Medicare Advantage health plan
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Sales:
800.809.7000
Recruiting:
877.836.0670