Read this Carenet Health case study to learn how a persistent, multi-tiered engagement strategy delivered a 67% health risk assessment completion rate among Medicaid members reached.
A health plan’s method of mailing health risk assessments (HRAs) to its Medicaid members was yielding a low response rate. Recognizing the need for a more sophisticated customized approach, as well as additional resources and external expertise, the plan reached out to Carenet for support.
The goals: increase the HRA completion rate, identify gaps in care, and improve risk stratification among its Medicaid population … within a tight timeframe.
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