Carenet’s Christopher Rogers writes in Forbes Magazine about the vital importance of online self-scheduling in today’s world.
As competition from major retailers and big tech companies continues to infiltrate the marketplace, online patient scheduling options are now a must-have feature for hospitals and health systems. Rivalry among healthcare venues is fierce, as a growing number of healthcare consumers want the convenience of online patient scheduling. Health systems that do not offer online patient scheduling will not only be left behind but will be left out.
It’s imperative for tech leaders in healthcare to harness patient activation momentum and keep patients engaged to ensure they are booking the medical appointments they need in a timely manner. Here’s why prioritizing patient online scheduling is crucial for hospitals and health systems.