Your privacy is critically important to us.
We don’t ask you for personal information unless we truly need it.
We don’t share your personal information with anyone except to comply with the law, market and develop our products, or protect the rights of our customers and partners.
We don’t store personal information on our servers unless required for the on-going operation of our business.
We will NEVER sell your information to a third-party.
We ask that you do not submit personal health information of any kind to Carenet using this website.
2. Types of Information Collected and Uses of Collected Information
We collect two types of information about our Website Users: Personally Identifiable Information and Non-Personally Identifiable Information.
Personally Identifiable Information.
Personally Identifiable Information is information that identifies a specific End User. When you engage in certain activities on the Website, such as (including, but not limited to, your email address, name, address, phone number, social media handles, or personal health information).
Non-Personally Identifiable Information.
We use Non-Personally Identifiable Information for any legal purpose such as to troubleshoot, administer the Website, analyze trends, gather demographic information, comply with applicable law, and cooperate with law enforcement activities. We may also share this information with our authorized Third-Party Service Providers and Advertisers to measure the overall effectiveness of our online advertising, content, and programming.
3. Release of Personally Identifiable Information
We will not share, sell, rent, or trade your Personally Identifiable Information with other parties. We may share your information with Authorized Third-Party Service Providers (“Third-Party Service Providers”) that perform functions on our behalf, like sending out and distributing our administrative and promotional emails, administering contests or sweepstakes, removing repetitive information on customer lists, analyzing data, providing marketing assistance, providing search results and links, operating the Website, troubleshooting, and providing customer service.
4. Release of Non-Personally Identifiable Information
We may disclose or share Non-Personally Identifiable Information with Partners, Affiliates, and Advertisers. For example, we may share aggregated demographic information (which does not include any Personally Identifiable Information) with “Third-Party Advertisers” or “Third-Party Advertising Companies” and other parties as provided below:
We use Third Party Advertising Companies to serve ads when you visit our Website. These companies may use Non-Personally Identifiable Information about your visits to this and other websites in order to provide, through the use of network tags, advertisements about services that may be of interest to you. Some of these Third-Party Advertising Companies may be advertising networks that are members of the Network Advertising Initiative (“NAI”). If you would like more information about any NAI member company, or you would like to opt-out of targeted advertising from any NAI member company, click here.
We also use Third-Party Service Providers to track and analyze Non-Personally Identifiable usage and volume statistical information from our Users to administer our Website and constantly improve its quality. We may also publish this information for promotional purposes or as a representative audience for Advertisers. Please note that this is not Personally Identifiable Information, only general summaries of the activities of our Users. Such data is collected on our behalf and is owned and used by us.
5. Updating and Correcting Information
We believe that you should have the ability to access and edit the Personally Identifiable Information you provide us. You may change any of your Personally Identifiable Information by sending us an email at firstname.lastname@example.org or writing to us at 11845 Interstate 10 W, Ste 400 San Antonio, TX 78230. Please indicate your name, address, email address, and what information you would like to update when you contact us. We encourage you to promptly update your Personally Identifiable Information if it changes. You may ask to have the information on your account deleted or removed.
6. User Choices on Collection and Use of Information
As discussed above, you can always choose not to provide information, although it may be required to engage in a certain activity on the Website.
You cannot opt-out of Administrative Emails. “Administrative Emails” relate to a User’s activity on the Website, and include emails regarding a particular User’s account, requests or inquiries. In contrast to Administrative Emails, however, you do have a choice with respect to Promotional Emails. Promotional Emails advertise our content and services, including exclusive sales and other offers, and/or the content and services of our Advertisers and Affiliates. If you do not want to receive Promotional Emails from us, you may elect to opt-out of receiving Promotional Emails at any time by e-mailing us at email@example.com, by writing to us at the address contained herein, or by hitting the “unsubscribe” button at the bottom of any of our e-mails. When contacting us, please indicate your name, address, email address, and what Promotional Emails you no longer wish to receive.
7. Security of Information
We take security seriously and take numerous precautions to protect the security of Personally Identifiable Information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we employ commercially reasonable security measures to protect data and seek to partner with companies which do the same, we cannot guarantee the security of any information transmitted to or from the Website and are not responsible for the actions of any third-parties that may receive any such information.
8. Data Tracking
Other Tracking Devices
We may use other industry standard technologies like pixel tags and web beacons to track your use of our Website pages and promotions, or we may allow our Third-Party Service Providers to use these devices on our behalf. Pixel tags and web beacons are tiny graphic images placed on certain pages on our Website, or in our emails that allow us to determine whether you have performed a specific action. When you access these pages or open or click an email, pixel tags and web beacons generate a Non-Personally Identifiable notice of that action. Pixel tags allow us to measure and improve our understanding of visitor traffic and behavior on our Website, as well as give us a way to measure our promotions and performance. We may also utilize pixel tags and web beacons provided by our Affiliates and/or Marketing Partners for the same purposes.
9. Privacy Policies of Third Party Websites
10. Miscellaneous Privacy Issues
This site is not intended or designed for use by children under age sixteen (16). By accessing the Carenet website, you represent that you are sixteen years or older.
We may provide areas on our Website where you can publicly post information about yourself, can communicate with others such as discussion boards or blogs, or can review products, restaurants, and submit media content. This information may be accessible by other consumers and companies and may appear on other websites or web searches, and therefore this information could be read, collected, and used by others. For example, if you post your email address along with a message regarding a recent blog post, you may receive unsolicited messages. We have no control over who reads your postings or what other users may do with the information you voluntarily post, so please use caution when posting any personal information. We do obtain consent from our users to post their name along with their reviews. We do not currently recognize or respond to browser-initiated “Do Not Track” signals as there is no consistent industry standard for compliance.
Right to be forgotten
You may request to access, and, in some cases, edit or delete the following information you’ve provided to us:
- email address
- phone number
- job title
- company name
The information you can view, update, and delete may change as our services change. If you have any questions about viewing or updating information we have on file about you, please contact us at firstname.lastname@example.org. We will respond to your request to access within 30 days.
Notice of Privacy Rights to California Residents
California law requires that we provide you with a summary of your privacy rights under the California Online Privacy Protection Act (the “Act”) and the California Business and Professions Code. As required by the Act, we will provide you with the categories of Personally Identifiable Information that we collect through the Website and the categories of third party persons or entities with whom such Personally Identifiable Information may be shared for direct marketing purposes at your request. California law requires us to inform you, at your request, (1) the categories of Personally Identifiable Information we collect and what third-parties we share that information with; (2) the names and addresses of those third-parties; and (3) examples of the products marketed by those companies. The Act further requires us to allow you to control who you do not want us to share that information with. To obtain this information, please send a request by email or standard mail to the address found below. When contacting us, please indicate your name, address, email address, and what Personally Identifiable Information you do not want us to share with Affiliated Businesses or Marketing Partners. The request should be sent to the attention of our legal department and labeled “California Customer Choice Notice.” Please allow 30 days for a response. Also, please note that there is no charge for controlling the sharing of your Personally Identifiable Information or requesting this notice.
11. GDPR Terms
Infomedia Group, Inc., dba Carenet Healthcare Services (“Carenet”)
11845 Interstate 10 W, Ste 400
San Antonio, TX 78230
We rely on the following legal grounds to process your personal information:
Performance of a contract
We may need to collect and use your personal information, as applicable, to perform our contractual obligations.
We may collect and use your information in connection with legal obligations to which we are subject. These legal obligations include, but are not limited to, any and all applicable (i) federal, state, or local laws, rules, or regulations, (ii) court orders, or (iii) consent decrees.
We may use information that we collect about you, including personal information, to:
Provide Products and Services
We will use your information to provide our services and our partner’s services, to respond to your inquiries, and for other customer service and support purposes.
Understand and improve our services
We will perform research and analysis about your use of, or interest in, our products, our partner’s products, our services, or content, or products, services or content offered by others. We do this to help make our products better and to develop new products.
Communicate with you
- Service related communications. We may send you service and administrative emails to ensure our services are working properly. These messages are considered part of the service and you may not opt out of these messages.
- Promotional. Subject to your opt-out preference, we may also send you emails about new services, new features to current services, other news about Carenet Healthcare, or on topics we think would be relevant to you. You may opt out of receiving these communications at any time by using the unsubscribe link at the bottom of the applicable email or sending us a request at email@example.com.
- Responding to your requests. We will also use your information to respond to your questions or comments.
- Advertising. Subject to your opt-out preferences, we may develop and display content and advertising tailored to your interests on our services and other sites.
- Legal Compliance. We may use your information to comply with applicable legal or regulatory obligations, including informal requests from law enforcement or other governmental authorities.
- Other. We also may use your information to manage our business or perform functions as otherwise described to you at the time of collection subject to your consent. Please read all online agreements carefully before accepting them.
12. Contacting Us
Infomedia Group, Inc., dba Carenet Healthcare Services (“Carenet”)
11845 Interstate 10 W, Ste 400
San Antonio, TX 78230
Customer Service Inquiries | firstname.lastname@example.org