Inbound Prescription Call Support In 5 Key Steps

Download our case study to discover how a large West Coast health system improved patient satisfaction by managing prescription calls efficiently.

Why You Need This Case Study:

  • Reduced Wait Times: Decreased caller wait times by over a minute.

  • Improved Efficiency: Achieved 90.39% of calls answered in less than 30 seconds.

  • Enhanced Satisfaction: Lowered abandoned call rates from 11% to 1.89%.

Boost Your Prescription Call Efficiency

 

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