SAN ANTONIO, TX – May 8, 2025 – Carenet Health, a tech-enabled healthcare services leader, was honored with the prestigious “Virtual Care Innovation Award” at the 9th Annual MedTech Breakthrough Awards. The award recognizes Carenet Health for advancing virtual care solutions that enable superior patient engagement, efficiency, and improved health outcomes.
“Carenet Health’s Intelligent Engagement™ platform represents a game-changing step forward in virtual care. By uniting revenue generation, cost optimization, and consumer centered-care innovation under a single platform, Carenet has set a new benchmark for operational and patient outcomes,” said Steve Johansson, Managing Director of MedTech Breakthrough.
Carenet Health’s Intelligent Engagement™ Enterprise Platform is a leading best in class solution designed to support payers, providers, and health-tech and services companies transform care management. Powered with AI meet the demands of the consumers and to assist clinical and non-clinical health advisors. The platform enables omnichannel engagement, standard integrations with EHR/EMR systems, and advanced workflow optimization. This ensures healthcare entities can deliver hyper-personalized care with efficiency throughout the patient/member lifecycle.
“This recognition reflects our 20-plus-year commitment to empowering healthcare organizations with solutions that drive meaningful improvements in care delivery and experiences,” said John Erwin, CEO of Carenet. “Intelligent Engagement represents the unique intersection of data, technology, and talent. We are proud to deliver innovations that not only address complex market demands but also enable value-based care models to enhance affordability, accessibility, and quality of care for our Clients.”
Carenet facilitates over 135 million multi-channel consumer interactions annually. By turning siloed engagement efforts into coordinated, enterprise-wide strategies, it helps healthcare organizations reduce costs and improve outcomes. The company’s unique healthcare-only approach unites advanced AI automation with global operational excellence, ensuring a balance of technology-driven efficiencies and empathetic human care – from helping patients schedule their first in-office or virtual appointment, to ensuring they have the treatment plans and support they need to navigate the system and stay well.
The MedTech Breakthrough Awards celebrate innovation across the global health technology landscape, including fields such as telehealth, patient engagement, virtual care, and connected healthcare. This year’s program saw a record number of nominations from leading companies worldwide, showcasing the rapid momentum and impact of digital health innovation.
About Carenet Health
Carenet Health is a tech-enabled healthcare services company dedicated to co-creating value with payers, providers, and health technology partners. For over 20 years, Carenet has combined advanced technology, data insights, clinical expertise, and global talent to improve engagement, efficiency, and meaningful business and health outcomes. To learn more, visit carenethealth.com.
About MedTech Breakthrough
Part of Tech Breakthrough, a leading market intelligence and recognition platform for global technology innovation and leadership, the MedTech Breakthrough Awards program is devoted to honoring excellence and innovation in medical & health technology companies, products, services and people. The MedTech Breakthrough Awards provide a platform for public recognition around the achievements of breakthrough healthcare and medical companies and products in categories that include Patient Experience & Engagement, Health & Fitness, Medical Devices, Clinical Administration, Connected Healthcare, Medical Data, Healthcare Cybersecurity and more. For more information visit MedTechBreakthrough.com.
Media Contact:
Skip Dampier, VP- Marketing
(214) 356-9091
sdampier@carenethealth.com
