HEALTH PLAN SOLUTIONS
The leader in telehealth and member engagement for health plans.
At Carenet Health, our experts have been developing custom healthcare engagement, telehealth, clinical support and advocacy programs for health plans for more than 30 years—continuously evolving to meet changing plan and member needs. Our solutions are rooted in deep clinical expertise and unmatched experience engaging with consumers both inside and outside of healthcare.
Think of Carenet Health as your enterprise-wide engagement and telehealth engine.
From closing gaps in care to motivating interactions that lower readmissions to after-hours nurse advice, if it involves connecting with your members, we can do it (and do it well). Our infrastructure can ramp up quickly to meet your needs—without you having to do it all in-house.
saved annually for a national plan with patient engagement
custom programs implemented over past 15 years
total savings for one health plan, through one engagement program
lower readmissions for one plan via outreach program
Member engagement, advocacy, clinical support and telehealth solutions for health plans:
Carenet is uniquely positioned to be your plan’s enterprise-wide healthcare engagement partner, offering seamless integration and member experience consistency. Read more about how we help health plans succeed.
- Virtual Clinic and other telehealth solutions
- Nurse advice line (nurse triage)
- 24/7 healthcare customer service and support for patients and health plan members
- Member onboarding and HRA support
- HEDIS® and Star measures initiatives
- Member advocacy and navigation
- Healthcare consumer experience analytics and Healthcare Service Journey insights
Intersecting at every point in the healthcare journey
*HEDIS® is a registered trademark of the National Committee for Quality Assurance (NCQA).
WHAT OUR CLIENTS SAY
“On two separate occasions, Carenet has been one of the core components of a Stars program that I was involved with that jumped an entire Star in a single year. In my experience, there is no member-facing vendor that achieves higher results.”
Rex Wallace Consulting, LLC
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It’s time to get serious about your health plan’s member engagement performance.