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PAYER SOLUTIONS

The leader in telehealth and member engagement for payers.

At Carenet Health, our experts have been developing custom healthcare engagement, telehealth, clinical support and advocacy programs for health plans for more than 30 years—continuously evolving to meet changing plan and member needs. Our solutions are rooted in deep clinical expertise and unmatched experience engaging with consumers both inside and outside of healthcare.

Think of Carenet Health as your enterprise-wide engagement and telehealth engine.

From closing gaps in care to motivating interactions that lower readmissions to after-hours nurse advice, if it involves connecting with your members, we can do it (and do it well). Our infrastructure can ramp up quickly to meet your needs—without you having to do it all in-house.

Population Healthcare Demographic
  • Healthcare Exchanges
  • Managed Medicaid
  • Commercial
  • Medicare Advantage/Medicare
DON’T MISS OUR COLLECTION OF BEST PRACTICES

Serving 100+ of the nation’s leading Medicare, Medicaid and commercial health plan.

saved annually for a national plan with patient engagement
$ 0 m
custom programs implemented over past 15 years
0 +
total savings for one health plan, through one engagement program
$ 0 m
lower readmissions for one plan via outreach program
0 %

Member engagement, advocacy, clinical support and telehealth solutions for payers:

Carenet is uniquely positioned to be your plan’s enterprise-wide healthcare engagement partner, offering seamless integration and member experience consistency. Read more about how we help payers succeed.

*HEDIS® is a registered trademark of the National Committee for Quality Assurance (NCQA).

Intersecting at every point in the healthcare journey

Healthcare Engagement Member Journey
WHAT OUR CLIENTS SAY
"Carenet’s willingness to innovate and challenge the status quo is enabling our collective group to interact with our patients in new ways."
Jason SimoneauSenior Advisor, Enterprise Product Innovation and Development at CVS Health
"I have found Carenet to be a world-class organization. The executive staff is forward-thinking, utilizing state-of-the art approaches to solve partner problems."
Paul TurnerVice President at WebMD Health Services
"Having toured Carenet and participated in multiple calibrations, I am consistently impressed with the culture of quality and the ‘wow’ factor that they bring to the table for my clients’ members."
Rex WallacePrincipal at Rex Wallace Consulting, LLC
"Our partnership with Carenet is vital to providing our members with exceptional customer service and guidance. We trust them completely to interact with our members as a seamless extension of our organization and culture."
Kevin HesseltonSenior Director, Member Strategy & Engagement at CVS Health
"Carenet has been a great business partner … they are integral members of our care team and play a vital role in the delivery of our patient experience."
Vice President of Patient Experienceat Multi-state healthcare system
"When I think about our key partners, Carenet is at the top of my list. They’re flexible, positive and relentlessly focused on performance."
CEOat a large nonprofit Medicare Advantage health plan
"Carenet is professional, responsive and invested in our company’s success."
CEOat a large nonprofit Medicare Advantage health plan

Selected Resources

It’s time to get serious about your health plan's member engagement performance.

START RIGHT NOW