The leader in telehealth and member engagement for health plans.

At Carenet Health, our experts have been developing custom healthcare engagement, telehealth, clinical support and advocacy programs for health plans for more than 30 years—continuously evolving to meet changing plan and member needs. Our solutions are rooted in deep clinical expertise and unmatched experience engaging with consumers both inside and outside of healthcare.

Think of Carenet Health as your enterprise-wide engagement and telehealth engine.

From closing gaps in care to motivating interactions that lower readmissions to after-hours nurse advice, if it involves connecting with your members, we can do it (and do it well). Our infrastructure can ramp up quickly to meet your needs—without you having to do it all in-house.

Serving 100+ of the nation’s leading Medicare, Medicaid and commercial health plans.

saved annually for a national plan with patient engagement

custom programs implemented over past 15 years

total savings for one health plan, through one engagement program


lower readmissions for one plan via outreach program

Member engagement, advocacy, clinical support and telehealth solutions for health plans:

Carenet is uniquely positioned to be your plan’s enterprise-wide healthcare engagement partner, offering seamless integration and member experience consistency. Read more about how we help health plans succeed.

Intersecting at every point in the healthcare journey

Member Journey outline
*HEDIS® is a registered trademark of the National Committee for Quality Assurance (NCQA).



“On two separate occasions, Carenet has been one of the core components of a Stars program that I was involved with that jumped an entire Star in a single year. In my experience, there is no member-facing vendor that achieves higher results.”


Rex Wallace


Rex Wallace Consulting, LLC

Selected Resources

Close Gaps in Care: Health Plan HEDIS Best Practices Guide

Close Gaps in Care: Health Plan HEDIS Best Practices Guide

In one of our most popular ebooks—freshly updated!—we provide 11 essential best practices, ideas for inspiration and several additional key insights to help your health plan take member HEDIS® engagement to the next level. Member outcomes and quality measures,...

read more

It’s time to get serious about your health plan’s member engagement performance.