RESOURCE CENTER
Welcome to the Carenet Health resource center.
Thought leadership, case studies and more.
What’s new
Healthcare Consumer Engagement: Facility Steering Strategy Achieves $11.5 Million in Annual Savings
Download our case study to learn how a radiology benefits manager used proactive outreach to steer plan members to lower-cost imaging facilities.A leading radiology benefits manager knew that high-quality, lower-priced diagnostic imaging facilities were readily...
CMS Stars Improvement: What to Focus on Next
Download our new Q/A brief for an expert’s take on CMS Stars—what’s changing, what hasn’t—and what health plans should prioritize in their Stars improvement planning.Medicare Advantage and stand-alone Part D plans are smart to keep tabs on changes to the Centers for...
Closing the Care Gap With Engagement and HEDIS Best Practices
Quality measures and scores from the Healthcare Effectiveness Data and Information Set, or HEDIS, are driving the need for not only a comprehensive roadmap that will close gaps in care, but also for a fine-tuned engagement methodology to help health plans and...
What’s trending
Next-Level Nurse Advice Line Delivers Member Satisfaction and 3:1 ROI
Customization can transform a health plan's nurse advice line from a check-the-box kind of hotline service into a personalized, telehealth care delivery solution that truly elevates member experience and reduces costs. Using data for heightened engagement...
Medicare Advantage Engagement Achieves 38% Readmissions Reduction—and Boosts Star Rating
Providing the Medicare population with the right care in the right setting at the right time is increasingly a challenge. But failure to do so can have a significant impact on outcomes, Star ratings and incentive revenue. Also challenging is engaging with those...
Free Healthcare Engagement Audit Worksheet Download
As health plans focus more and more on healthcare engagement and coordinating every member touchpoint (whether inbound or outbound) into one holistic member experience, auditing your current engagement efforts becomes key. To improve coordination, you have to assess...
