RESOURCE CENTER
Welcome to the Carenet Health resource center.
Thought leadership, case studies and more.
What’s new
Health Plan Concierge Programs Can Be a Critical Competitive Advantage
Healthcare complexity demands that today’s commercial health plans provide personalized, concierge-level member advocacy and guidance from skilled support teams. Or employers will find someone else who will. At Carenet Health, we help plans design a best-fit,...
A Better Engagement Approach Can Close HEDIS Gaps
Medicare Advantage plans are facing a problem—high rates of gaps in care that affect HEDIS (Healthcare Effectiveness Data and Information Set) quality measures … and ultimately revenue. The solution? Not just member engagement, but a strategic and multi-faceted...
Telehealth Services as a Patient Engagement Solution
In our digital world, information about any subject is just a few clicks or swipes away. It’s tempting for people to turn to “Dr. Google” to search for advice on health-related topics, especially when symptoms first appear or getting to a primary care physician for...
What’s trending
Now Available: 2020 Healthcare Consumer Engagement Forecast
Healthcare engagement is changing—driven by new players, new models, new technology, new channels and new consumer expectations. Read our annual Healthcare Consumer Engagement Forecast to learn what our experts say are the top trends for 2020. See the predictions >...
Next-Level Nurse Advice Line Delivers Member Satisfaction and 3:1 ROI
Customization can transform a health plan's nurse advice line from a check-the-box kind of hotline service into a personalized, telehealth care delivery solution that truly elevates member experience and reduces costs. Using data for heightened engagement...
Trend Brief: A Shifting Focus for Behavioral Health Crisis Support
Download our trend brief today to learn why health plans are responding to the nation’s behavioral health crisis with a new focus on crisis support.More than 25% of U.S. adults experience some type of behavioral or mental health disorder in a given year—and that...
