SUCCESSFUL MEDICARE ENGAGEMENT
Going beyond single touchpoints to building meaningful relationships.
Serving the Medicare population requires a distinct engagement approach. At Carenet Health, we’ve spent 30 years perfecting it.
From annual Star ratings to lasting member loyalty, the value of relationship-based engagement can’t be overstated.
Member satisfaction, closing gaps in care, consumer experience management … these are all elements that are only growing in importance for managed Medicare and Medicare Advantage plans. The solution? Not just member engagement, but a strategic and multi-faceted approach to member engagement.
Working together, we can help your plan:
Elevate member retention and loyalty
Address social determinants of health
Drive appropriate resource use (ED avoidance)
Limit avoidable readmissions
Keep ongoing tabs on member satisfaction
Ensure routine patient-physician interaction
Identify and engage with high-cost, high-need members with chronic and under-treated conditions
- Ensure routine patient-physician interaction and relationship-building by overcoming barriers to care
Our proven Medicare member engagement approach builds the kind of trust that improves satisfaction, outcomes, costs and lives.
Medicare lives supported, across all 50 states
Medicare member activation rate, recent four-program average
average Medicare member satisfaction score
What does your Medicare plan need?
In addition to appointment and transportation scheduling and other outreach services, our specially trained team of professionals can help your members with clinical support needs, such as medication reviews and chronic care management.
Our telehealth solutions include a proven Nurse Advice Line and Virtual Clinic and can include behavioral health support.
Reach out to us to get started with a customized plan. And be sure to check out our CMS Stars Medicare Advantage Engagement Resource Hub.
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If you need a partner who knows how to engage seniors, we’re here.