Member satisfaction, closing gaps in care, consumer experience management … these are all elements that are only growing in importance for managed Medicare and Medicare Advantage plans. The solution? Not just member engagement, but a strategic and multi-faceted approach to member engagement.

Working together, we can help your plan:

• Empower members
• Elevate member retention and loyalty
• Address social determinants of health
• Drive appropriate resource use (ED avoidance)
• Limit avoidable readmissions
• Boost medication and treatment adherence
• Keep ongoing tabs on member satisfaction
• Increase health assessment completion rates
• Ensure routine patient-physician interaction
• Identify and engage with high-cost, high-need members with chronic and under-treated conditions
• Ensure routine patient-physician interaction and relationship-building by overcoming barriers to care