On the surface, insourcing can appear cost-effective—but dig deeper, and the hidden financial and operational challenges can outweigh the benefits. From recruitment and training…
Member satisfaction, closing gaps in care, consumer experience management … these are all elements that are only growing in importance for managed Medicare and Medicare Advantage plans. The solution? Not just member engagement, but a strategic and multi-faceted approach to member engagement.
Working together, we can help your plan:
In addition to appointment and transportation scheduling and other outreach services, our specially trained team of professionals can help your members with clinical support needs, such as medication reviews and chronic care management.
Our telehealth solutions include a proven Nurse Advice Line and Virtual Clinic and can include behavioral health support.
We have dedicated teams to help you with a variety of Stars improvement initiatives. And our experts can also design an advocacy and navigation solution for your specific population needs.
Reach out to us to get started with a customized plan. And be sure to check out our CMS Stars Medicare Advantage Engagement Resource Hub.
