Each day, we build on decades of knowledge and continuously optimize our Medicaid engagement strategies to ensure you’ll get the results you need.
Working together, we can help your plan:
- Identify and engage with high-cost, high-need members with chronic and under-treated conditions
- Ensure routine patient-physician interaction and relationship-building by overcoming barriers to care
- Drive appropriate resource use to reduce unnecessary/duplicate care
- Reduce avoidable readmissions
- Elevate member retention to reduce coverage gaps
- Use multiple outreach touchpoints across multiple channels, including live phone engagement, and automated (IVR) and mobile messaging
- Leverage external data appends to overcome transient population challenges
- Build trust from the first interaction
- Implement an intelligent contact strategy that delivers not just contacts but successful contacts