We help our healthcare clients deliver the kind of personalized and convenient experiences that consumers find outside of healthcare today—whether it’s a Virtual Clinic visit, a post-discharge follow-up, or a portal chat about urgent care availability or fitness program enrollment. These multi-channel interactions do more than influence behavior and boost satisfaction. They offer the critical, outcomes-based support that payers and providers need to succeed.
At Carenet Health, we’re innovators, consultants and collaborators, and we’ve always designed our solutions around what healthcare consumers need, when they need it and how they need it. Any channel, any time of day. Our infrastructure and partnerships enable us to quickly co-create new solutions with you, especially when your evolving competitive threats demand a flexible and fast approach. And our exclusively healthcare-focused experience analytics and insights can help you pinpoint and optimize areas of friction in the Healthcare Service Journey.
30+ years of clinical experience with more than 330 RNs and other licensed healthcare professionals nationwide
Best practices enable an unprecedented ability to influence consumers to make healthier decisions
CRM technology enables an intelligent and actionable view of the member and their family
A robust partner network that extends our capabilities and complements yours