COVID-19 Information
Our Promise As the COVID-19 pandemic evolves and the power of telehealth is demonstrated in an unprecedented way, Carenet Health continues to safeguard operations and ensure our readiness to meet the needs of our clients’ members and patients. We have activated...
Healthcare Engagement Lab Created for Client’s Rapid Optimization Needs
Successful healthcare engagement can be a moving target. That’s why rapid testing and optimization of channels, messaging and other factors is so important. But having the infrastructure and resources to perform that kind of continuous, short-term outreach work in a...
How Are Healthcare Engagement Outsourcing and Staffing Models Changing?
Healthcare engagement outsourcing companies like Carenet Health and the health plans, health systems and other related organizations they partner with are continuing to work together to meet the needs of an industry in transition. And as healthcare consumerism and new...
Five Scenarios When Optimizing Healthcare Engagement Can Lead to Much-Needed Innovation
Next-generation healthcare engagement is one of the necessary ingredients for moving healthcare forward today. The better patient and health plan member engagement is, the better health and wellness decisions are made, and those better decisions prevent illness,...
Where Is the Innovation Focus in Healthcare Engagement Today?
As the industry spends more time and energy working to improve healthcare consumer engagement, the need for innovation—new ideas, new technology, new strategies—becomes even more important. Following is a list of areas where we see health plans, provider groups,...
Telehealth Will Soon Be as Ordinary as Online Banking
Although mainstream use of telehealth has been slower to develop than the industry predicted, it’s gaining traction. Soon, it’s not a stretch to say telehealth services for non-urgent care will be as normal to the modern healthcare consumer’s life as online banking....
Five Questions: Assess Your Readiness to Embrace Healthcare Engagement Innovation
New ideas in healthcare consumer engagement can offer health plans and health systems exciting ways to improve quality of care, increase member and patient satisfaction, and help control costs. From closing HEDIS gaps in care and gathering health risk assessment (HRA)...