A Better Engagement Approach Can Close HEDIS Gaps

A Better Engagement Approach Can Close HEDIS Gaps

Medicare Advantage plans are facing a problem—high rates of gaps in care that affect HEDIS (Healthcare Effectiveness Data and Information Set) quality measures … and ultimately revenue. The solution? Not just member engagement, but a strategic and multi-faceted...
Telehealth Services as a Patient Engagement Solution

Telehealth Services as a Patient Engagement Solution

In our digital world, information about any subject is just a few clicks or swipes away. It’s tempting for people to turn to “Dr. Google” to search for advice on health-related topics, especially when symptoms first appear or getting to a primary care physician for...
15 Tips to Increase Nurse Advice Line Utilization

15 Tips to Increase Nurse Advice Line Utilization

With today’s unsustainable healthcare costs, it’s important to find ways to reduce unnecessary ER, urgent care and primary care visits. A high-quality and experienced nurse advice line can be an integral part of the solution. Keep in mind, though, that reaping the...