Patient engagement solutions that extend your reach and efficiency.

Patient safety. Compassionate guidance. The same quality you demand of your internal teams.

With the transition to value-based care, health systems and physician groups are struggling with cost and quality management. And many patient engagement and clinical support services that could drive improvement are either outside the typical provider’s core competencies or beyond what internal resources can handle.

That’s where Carenet Health can help—partnering with risk-bearing providers and other health systems to turn challenges into opportunities. Providing the highest quality of clinical (see our accreditations) and non-clinical consumer support.

Because revenue and efficiency are important. But outstanding, patient-centric care comes first.


All-size health systems


Independent practice associations (IPAs)


Medical groups


Accountable care organizations (ACOs)


average nurse satisfaction rating


typical savings with the Carenet Health Virtual Clinic model

annual gain for risk-based provider with three-tier Patient Service Center model

Engagement, clinical support, telehealth and patient advocacy solutions for providers and health systems:

Patient engagement

  • HEDIS and Star ratings improvement
  • HOS and CAHPS improvement
  • Steerage and referrals
  • Patient advocacy and navigation support
  • ER education and diversion

Clinical support and telehealth

  • Virtual Clinic (single-source telehealth)
  • Nurse triage services
  • Nurse advice line
  • Medication and treatment adherence
  • Post-discharge management/readmission



“Carenet is an integral member of our care team and plays a vital role in the delivery of our patient experience. I’ve observed, firsthand, the care and compassion consistently expressed toward our patients as they assist them with their healthcare needs. It warms my heart and makes me proud.”


Vice President of Patient Experience

Multi-State Healthcare System

Selected Resources

Direct your patients to the right information and care they need, with better resource management and substantial cost-savings.