PROVIDER SOLUTIONS

Patient engagement solutions that extend your reach and efficiency.

Patient safety. Compassionate guidance. The same quality you demand of your internal teams.

Let’s talk about resource efficiencies for your organization

With the transition to value-based care, health systems and physician groups are struggling with cost and quality management. And many patient engagement and clinical support services that could drive improvement are either outside the typical provider’s core competencies or beyond what internal resources can handle.

That’s where Carenet Health can help—partnering with risk-bearing providers and other health systems to turn challenges into opportunities. Providing the highest quality of clinical (see our accreditations) and non-clinical consumer support.

Because revenue and efficiency are important. But outstanding, patient-centric care comes first.

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All-size health systems

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Independent practice associations (IPAs)

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Medical groups

R

Accountable care organizations (ACOs)

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average nurse satisfaction rating

%

typical savings with the Carenet Health Virtual Clinic model

annual gain for risk-based provider with three-tier Patient Service Center model

Engagement, clinical support, telehealth and patient advocacy solutions for providers and health systems:

Patient engagement

HEDIS® and Star ratings improvement
HOS and CAHPS improvement
Steerage and referrals
Patient advocacy and navigation support
ER education and diversion

Clinical support and telehealth

Virtual Clinic (single-source telehealth)
Nurse triage services
Nurse advice line
Medication and treatment adherence
Post-discharge management/readmission

Want to transform the patient experience with a 24/7 centralized access center? Download our information sheet for details.

*HEDIS^® is a registered trademark of the National Committee for Quality Assurance (NCQA).

WHAT OUR CLIENTS SAY

“Carenet is an integral member of our care team and plays a vital role in the delivery of our patient experience. I’ve observed, firsthand, the care and compassion consistently expressed toward our patients as they assist them with their healthcare needs. It warms my heart and makes me proud.”

Vice President of Patient Experience

Multi-State Healthcare System

Selected Resources

Nurse Triage Partnership Helps Scripps Health Deliver Best-in-Class Patient Experience

Learn how one of the nation’s top health systems was able to meet a diverse population’s need for around-the-clock care and information. As a $3.1 billion integrated health system, Scripps Health is regularly recognized as one of the top 15 health systems in the...

To Meet New Consumer Expectations, Rethink Your Approach to Patient Access and Service Navigation

Patients are ultimately consumers of health-related information and care. And in today’s world of growing expectations, they want easier and quicker access to that care and information—on their terms. That means they want a resolution of their questions or needs the...

Remote Patient Monitoring Program: Improving Care, Comfort and Costs

Get the details on this remote monitoring use case that features Carenet Health clinical services. At the time of discharge from inpatient care, patients in several hospital-based programs—those dealing with conditions ranging from heart failure to diabetes to kidney...