11 Bold Predictions for Healthcare Engagement—and Trends That Could Change Everything
Each year, our clients and partners ask us what we think the next year will hold for healthcare consumer engagement. Will telehealth (and telehealth solution providers) finally deliver on the promise? How will digital health and artificial intelligence affect member...
CMS Stars Cut Point Analysis: A Look at 2020 Shifts for Health Plans
Download the infographic on CMS Stars cut point analysis. In our 2020 infographic, we’ve gathered key cut point and member experience shifts that Medicare Advantage and Part D plans need to know about in the CMS Stars program, including: Which (and how many) Stars...
Survey Data Reveals Insights Into Patient Satisfaction for Nurse Advice Line Services
When operating at peak performance, a nurse advice line can have a substantial cost and experience impact for health plans and healthcare providers—from decreasing unnecessary ER and urgent care visits to improved utilization of healthcare benefits and resources. It’s...
A Realistic Look at the Rise of Healthcare Consumerism
Healthcare consumerism is not on the way. It’s already here. Today’s healthcare consumers are beginning to exert their power by expecting convenient, high-quality and personalized care experiences delivered on their terms. After all, that’s what they get in...
2018 Year in Review: Growth Was the Name of the Game at Carenet
At Carenet, we’re moving headstrong into 2019. But it’s always nice to look back at where we’ve been over the past year and review the highlights. Last year (2018), especially, was a year of change and progress. Take a look at our complete Carenet at a Glance: Year in...