CMS Stars Improvement: Changes Health Plans Should Know About for 2020
Do you know the state of the Stars? To improve your CMS Stars program scores, you need a firm grasp of how the program measures are changing (and not changing) from year to year. In our new infographic, we’ve gathered key shifts that Medicare Advantage and Part D...
Survey Data Reveals Insights Into Patient Satisfaction for Nurse Advice Line Services
When operating at peak performance, a nurse advice line can have a substantial cost and experience impact for health plans and healthcare providers—from decreasing unnecessary ER and urgent care visits to improved utilization of healthcare benefits and resources. It’s...
A Realistic Look at the Rise of Healthcare Consumerism
Healthcare consumerism is not on the way. It’s already here. Today’s healthcare consumers are beginning to exert their power by expecting convenient, high-quality and personalized care experiences delivered on their terms. After all, that’s what they get in...
2018 Year in Review: Growth Was the Name of the Game at Carenet
At Carenet, we’re moving headstrong into 2019. But it’s always nice to look back at where we’ve been over the past year and review the highlights. Last year (2018), especially, was a year of change and progress. Take a look at our complete Carenet at a Glance: Year in...