Innovative, 24/7 telehealth solutions.
Virtual care and support for times of crisis—and beyond.
On-demand telehealth when your patients and members need it most.
At Carenet Health, outstanding teams of registered nurses (RNs), physicians and behavioral health therapists deliver on-demand, around-the-clock access to telehealth care via multiple channels—video, phone and patient portals.
Powered by technology, best-in-class partners and high-quality talent, our virtual care solutions provide consumers with 24/7 access to exactly the level of care they need, when they need it—helping them avoid the ER, urgent or even primary care visits when possible.
The fact is, our clients gain greater savings and satisfaction ratings than competitors when they leverage our Nurse Advice Line and groundbreaking Virtual Clinic solutions.
average patient satisfaction score
in annual care cost avoidance for our clients
of members/patients directed to non-emergent resources
RNs and other licensed healthcare professionals
Our telehealth solutions include:
Say hello to the industry’s only telehealth (also called telemedicine) model that combines the highest-quality engagement talent and registered nurses with physicians and behavioral health specialists to deliver a one-stop, carefully triaged telemedicine experience that cuts costs by 50%.
24/7 Nurse Advice Line
Staffed by highly skilled RNs, our nurse advice team is a trusted resource for evidence-based guidance. We offer a nurse-first model or an acuity/call-back model with pre-care routing. We can offer after-hours clinical support or nurse triage services.
We can also customize telehealth solutions to meet your organization’s specific virtual care or nurse advice line needs.
Our virtual talent model = No limits.
Our Carenet-at-Home, secure virtual care platform ensures we have unlimited access to the best clinical and engagement talent in the nation. This exceptionally skilled, virtual talent resource pool is an innovative way of thinking about staffing high-quality, evidence-based telemedicine and nurse triage solutions. It’s just one of the ways we’re attracting the strongest candidates to work for the Carenet Health organization, no matter where they may live.
Our remote telehealth positions are also meeting the needs of experienced RNs who want to transition into a new, challenging phase in their careers.
The U.S. healthcare industry is already experiencing virtual care’s initial promise for improving access to care and creating an on-demand healthcare experience. But we’ve only seen the tip of the iceberg when it comes to deepening the telehealth consumer experience...
A comprehensive, results-driven nurse advice line (also called nurse triage service or nurse advice hotline) can help health plans and other healthcare organizations overcome some of today’s toughest challenges. Rather than treating a nurse advice service as a box you...
The COVID-19 pandemic vaulted telehealth into the healthcare mainstream. But now that telehealth is an integral part of the care landscape, the healthcare industry can’t risk apathy. Moving forward, payers, providers and their partners will still need to guide...
Are you using telehealth as a competitive advantage?
Let’s talk about how we can help your organization today.