CLINICAL SUPPORT SOLUTIONS

Expertise, experience and exceptional teams. That’s how empowerment happens in healthcare.

Best-in-class clinical support that makes an impact. Available 24 hours a day.

Carenet Health offers high-quality, impact-focused clinical support teams that can help your organization improve outcomes and lower costs, while easing the workload of your internal resources.

Our clients leverage our flexible infrastructure—including our best-in-class virtual clinical workforce and bilingual talent, for maximum scalability and on-demand, around-the-clock support.

Whether it’s post-discharge follow-up, meeting the extra clinical demands of flu season or 24/7 chronic care management support—when we interact with consumers, they get the guidance they need, when they need it, to take the necessary action.

Our clinical support solutions include:

Health coaching support
Decision support/shared decision-making
Chronic care management support
Condition management support

Post-discharge follow-up
Client-specific clinical program and population health support
Remote patient monitoring

Intelligent Engagement^™ delivers smart clinical support.

Data-driven personalization. Compassion. Top-notch talent. Sophisticated healthcare CRM technology. Demographic-specific engagement training. Proven operational excellence. It’s a best-practice package we call Intelligent Engagement that comes together to influence healthcare consumer decisions and guide individuals to live their healthiest lives.

Selected Resources

How to Improve Your Health Plan’s ER Diversion Strategy

Health plans need to lower ER costs, no matter what type of populations they serve—from Medicaid and Medicare to private, commercial plan members. Non-urgent ER visits cost the U.S. $4.4 billion annually, and ER costs, according to a new CDC report, have doubled in...

Innovative Patient Experience Lets Clinics Do What They Do Best

As fee-for-service payment models continue to transition to value-based ones and consumers demand more exceptional experiences from their providers, innovative patient engagement models will become even more critical. In our latest case study, we examine what happened...

The Power of Personal: Why a Human-Anchored Approach to HRAs Delivers

Managing the volume of health risk assessment (HRA) outreach necessary to understand member populations is increasingly challenging. As others rely on technology solutions alone, we sat down with Carenet Health's Chief Client Officer Vikie Spulak to get her take on...