High-quality, impact-focused clinical support options.

Best-in-class clinical support that makes an impact. Available 24 hours a day.

Carenet Health offers high-quality, impact-focused clinical support teams that can help your organization improve outcomes and lower costs, while easing the workload of your internal resources.

Our clients leverage our flexible infrastructure—including our best-in-class virtual clinical workforce and bilingual talent, for maximum scalability and on-demand, around-the-clock support.

Whether it’s post-discharge follow-up, meeting the extra clinical demands of flu season or 24/7 chronic care management support—when we interact with consumers, they get the guidance they need, when they need it, to take the necessary action.


average patient satisfaction score


use of evidence-based clinical content by Schmitt-Thompson® and Healthwise®

average years of experience of our RNs

Our clinical support solutions include:

  • Health coaching support
  • Decision support/shared decision-making
  • Chronic care management support
  • Condition management support
  • Post-discharge follow-up
  • Client-specific clinical program and population health support
  • Remote patient monitoring

Intelligent Engagement delivers smart clinical support.

Data-driven personalization. Compassion. Top-notch talent. Sophisticated healthcare CRM technology. Demographic-specific engagement training. Proven operational excellence. It’s a best-practice package we call Intelligent Engagement that comes together to influence healthcare consumer decisions and guide individuals to live their healthiest lives.

Smart clinical support at Carenet makes a woman with glasses happy.

Selected Resources

How to Improve Your Health Plan’s ER Diversion Strategy

How to Improve Your Health Plan’s ER Diversion Strategy

Health plans need to lower ER costs, no matter what type of populations they serve—from Medicaid and Medicare to private, commercial plan members. Non-urgent ER visits cost the U.S. $4.4 billion annually, and ER costs, according to a new CDC report, have doubled in...

read more
Innovative Approach to Patient Experience Delivers 5:1 ROI

Innovative Approach to Patient Experience Delivers 5:1 ROI

​As fee-for-service payment models continue to transition to value-based ones and consumers demand more exceptional experiences from their providers, innovative patient engagement models will become even more critical.  In our latest case study, we examine what...

read more

Let’s improve clinical outcomes, costs and lives—together.