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carenet health engaging for the better

Modernizing
healthcare engagement

with online scheduling, automated outreach, medical call centers, telehealth solutions, customer care, and health advocacy and navigation.
Let's Talk

Elevate the healthcare consumer experience

while driving revenue growth, increasing operational efficiency,
and improving outcomes.
CX Analytics

CX Analytics

Patient Outreach

Patient Outreach

Scheduling

Scheduling

Health & Wellness Campaigns

Health & Wellness Campaigns

Referral Management

Referral Management

Medical Call Center Services

Medical Call Center Services

Message Broadcast

Message Broadcast

Customer Support

We support consumers at every step along the healthcare journey.

We help patients with finding providers, booking appointments, reminders, visit preparation tips, nurse advice line services, telehealth, follow-up care, and even navigating their insurance and coverage.

We help healthcare organizations drive growth, contain costs, fill staffing gaps, and improve satisfaction and outcomes for payers, providers, healthcare services, and their customers.

We help patients with finding providers, booking appointments, reminders, visit preparation tips, nurse advice line services, telehealth, follow-up care, and even navigating their insurance and coverage.

We help payers, providers, and healthcare services drive growth, contain costs, fill staffing gaps, and improve satisfaction and outcomes.

Transforming Healthcare Journeys While Improving Outcomes

0 %
increase new patient acquisition
$ 0 M
in added revenue
$ 0 M
saved annually in care costs

Consumer experience solutions created for payers, providers, and healthcare services.

Premier health plans, healthcare organizations, and Fortune 500 companies across all points of the healthcare ecosystem, trust Carenet to help them deliver exceptional healthcare customer experiences.

"Carenet’s willingness to innovate and challenge the status quo is enabling our collective group to interact with our patients in new ways."
Jason SimoneauSenior Advisor, Enterprise Product Innovation and Development at CVS Health
"I have found Carenet to be a world-class organization. The executive staff is forward-thinking, utilizing state-of-the art approaches to solve partner problems."
Paul TurnerVice President at WebMD Health Services
"Having toured Carenet and participated in multiple calibrations, I am consistently impressed with the culture of quality and the ‘wow’ factor that they bring to the table for my clients’ members."
Rex WallacePrincipal at Rex Wallace Consulting, LLC
"Our partnership with Carenet is vital to providing our members with exceptional customer service and guidance. We trust them completely to interact with our members as a seamless extension of our organization and culture."
Kevin HesseltonSenior Director, Member Strategy & Engagement at CVS Health
"Carenet has been a great business partner … they are integral members of our care team and play a vital role in the delivery of our patient experience."
Vice President of Patient Experienceat Multi-state healthcare system
"When I think about our key partners, Carenet is at the top of my list. They’re flexible, positive and relentlessly focused on performance."
CEOat a large nonprofit Medicare Advantage health plan
"Carenet is professional, responsive and invested in our company’s success."
CEOat a large nonprofit Medicare Advantage health plan
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WHAT OUR CLIENTS SAY

Consumer experience solutions created for payers, providers, and healthcare services.

We help organizations across all points of the healthcare ecosystem deliver exceptional healthcare consumer experiences.

What Our Clients Say

"Carenet’s willingness to innovate and challenge the status quo is enabling our collective group to interact with our patients in new ways."
Jason SimoneauSenior Advisor, Enterprise Product Innovation and Development at CVS Health
"I have found Carenet to be a world-class organization. The executive staff is forward-thinking, utilizing state-of-the art approaches to solve partner problems."
Paul TurnerVice President at WebMD Health Services
"Having toured Carenet and participated in multiple calibrations, I am consistently impressed with the culture of quality and the ‘wow’ factor that they bring to the table for my clients’ members."
Rex WallacePrincipal at Rex Wallace Consulting, LLC
"Our partnership with Carenet is vital to providing our members with exceptional customer service and guidance. We trust them completely to interact with our members as a seamless extension of our organization and culture."
Kevin HesseltonSenior Director, Member Strategy & Engagement at CVS Health
"Carenet has been a great business partner … they are integral members of our care team and play a vital role in the delivery of our patient experience."
Vice President of Patient Experienceat Multi-state healthcare system
"When I think about our key partners, Carenet is at the top of my list. They’re flexible, positive and relentlessly focused on performance."
CEOat a large nonprofit Medicare Advantage health plan
"Carenet is professional, responsive and invested in our company’s success."
CEOat a large nonprofit Medicare Advantage health plan
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Let's Talk Engagement
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Engaging for the better

through a strategic combination of technology and talent.

Learn More

Engaging. For the better.

Through a strategic combination of technology and talent, we help drive success for healthcare organizations improving consumer engagement, satisfaction, and outcomes.
Learn More

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800.809.7000
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877.836.0670