Wellness Program Enrollment Techniques Deliver Gain of $7.8 Million in One Year
Wellness, care management and other programs are only effective—both in terms of return on investment and results—if program enrollment increases. But that isn’t always easy. In fact, a report from the U.S. Chamber of Commerce noted that about 80 percent of the...
Innovative Approach to Patient Experience Delivers 5:1 ROI
As fee-for-service payment models continue to transition to value-based ones and consumers demand more exceptional experiences from their providers, innovative patient engagement models will become even more critical. In our latest case study, we examine what...
Three Measurements and Steps for Improved Health Plan Member Loyalty
Health plans know that member experience is even more important in times of intense market competition. But how can an organization that’s already doing a good job with member services measurably improve these interactions—and increase customer loyalty when it’s...
8,300 Care Gaps Closed Leads to a Star Rating Boost and 16,847 Gaps Closed the Next Year
A case study One of the country’s most prominent Medicare Advantage plans turned to Carenet for help with increasing member adherence to HEDIS-related health measures. In addition to closing gaps in care to improve clinical outcomes and reduce costs, the client wanted...
Health Risk Assessment Engagement Achieves 56% Completion Rate Among Dual Eligibles
A not-for-profit health plan partnered with Carenet Health to test a proactive outreach model that would increase its Health Risk Assessment (HRA) completion rate among its dual-eligible population, ultimately expediting the identification of members requiring case...
Welcome Calls and HEDIS Gap Closure: Medicare Advantage
One of the country’s largest multi-state Medicare Advantage plans partnered with Carenet Health to streamline and optimize its member outreach. The plan’s topline goals: elevate the member experience, integrate numerous member touches, close gaps in care and raise its...
Medication Adherence Program Met More Than 100% of Client’s Enrollment Goal
A consumer-directed approach to modern healthcare Read our case study to find out how Carenet Health’s retail-to-mail pharmacy outreach met 106% of our client’s member enrollment goal, addressed triple-weighted Medicare Part D measures and ensured compliance. A...