SAN ANTONIO, TX – May 23, 2025 – Carenet Health today announced it has once again achieved URAC accreditation for Health Contact Center, earning a perfect score of 100 percent. This milestone underscores Carenet’s unwavering commitment to leading healthcare quality, safety, and service excellence through rigorous standards, operational discipline, and innovation.
URAC (Utilization Review Accreditation Commission) is the nation’s premier, independent healthcare accreditation leader, recognized for setting high standards in clinical practice, consumer protection, performance measurement, infrastructure, and risk management. By obtaining URAC accreditation with a perfect score, Carenet continues to demonstrate rigorous compliance with industry best practices, accountability, and a deep dedication to superior patient care outcomes.
Maintaining URAC accreditation since 2007, Carenet Health has consistently showcased operational excellence and its capacity to exceed industry benchmarks in quality management. The achievement of a perfect score reflects the collective talent, expertise, and commitment of Carenet’s global workforce to relentless quality improvement on behalf of its payer, provider and healthcare technology and services clients.
“The URAC accreditation seal shows an organization’s commitment to high quality in health care in the areas of risk management, consumer protection and empowerment, operations and infrastructure, as well as performance management and improvement. We are proud to recognize Carenet Health for their achievement in these areas,” said URAC President and CEO, Shawn Griffin, MD.
John Erwin, CEO of Carenet, commented, “I am immensely proud of our team’s ongoing dedication to the highest standards of quality and operational excellence. This achievement affirms our tireless pursuit of superior business and health outcomes for the organizations and consumers we serve across the healthcare sector.”
The URAC accreditation process is widely regarded as one of the industry’s most stringent and impactful, representing a symbol of trust and validation for health organizations nationwide. Carenet’s accomplishment sets a benchmark for what is possible through steadfast adherence to quality, integrated technology, and a collaborative ethos with partners and clients.
Carenet extends its appreciation to its partners and clients for their ongoing trust and collaboration, reinforcing the company’s vision to drive meaningful innovation and measurable value across the payer, provider, and health technology ecosystems.
About Carenet Health
Carenet Health is a tech-enabled healthcare services company dedicated to co-creating value with payers, providers, and health technology partners. For over 20 years, Carenet has combined advanced technology, data insights, clinical expertise, and global talent to improve engagement, efficiency, and meaningful business and health outcomes. To learn more, visit carenethealth.com.
About URAC
Founded in 1990 as a non-profit organization, URAC is the independent leader in promoting health care quality and patient safety through renowned accreditation programs. URAC develops its evidence-based standards in collaboration with a wide array of stakeholders and industry experts. The company’s portfolio of accreditation and certification programs spans the health care industry, addressing health equity, workplace mental health, health care management and operations, pharmacies, telehealth, health plans, medical practices and more. URAC accreditation is a symbol of excellence for organizations to showcase their validated commitment to quality and accountability.
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Media Contact:
Skip Dampier, VP- Marketing
(214) 356-9091
sdampier@carenethealth.com
