Transforming Healthcare Operations with Scalable Appointment Solutions 

Carenet Health partnered with a regional health system’s Imaging and Radiology Department to implement a comprehensive, tech-enabled appointment management solution that addressed extended hold times, resource limitations, and staffing challenges. The scalable solution successfully managed 40,594+ calls annually, scheduled 22,631 imaging appointments, and achieved a remarkable 0.89% call abandonment rate while integrating seamlessly with EPIC systems to enhance patient access and operational efficiency.