SAN ANTONIO (July 9, 2026) –
Carenet Health announced it has earned NCQA Health Information Product (HIP) Certification for its Health Information Line, achieving the milestone on its first review and within an accelerated timeframe.
The certification underscores Carenet’s ability to deliver accurate, clinically sound and compliant health information experiences through a healthcare engagement model built on clinical expertise, technology, deep insights and operational excellence.
“Achieving NCQA certification on the first review, and so quickly, is a meaningful milestone and a testament to the people who made it possible,” said Hillary Lavoie, RN, BSN, Director of Quality & Accreditation. “It validates the strength of our quality framework, the effectiveness of our cross-functional collaboration, and our shared commitment to quality, safety, and delivering trusted engagement experiences for our clients and the people they serve.”
Earning certification on the first pass reinforces the rigor of Carenet’s quality framework and its ability to rapidly operationalize best practices at scale. It also strengthens Carenet’s position as a trusted healthcare engagement orchestration partner for organizations seeking to elevate consumer experience, support compliance and drive measurable value across the healthcare journey.
ABOUT CARENET HEALTH
Carenet Health is committed to delivering the business of healthcare through cutting-edge technology, unmatched insights and operational excellence to help payers, providers and health service organizations better meet consumer healthcare needs. For more than 25 years, we have delivered unmatched perspectives to help healthcare companies around the globe solve complex business challenges faster while delivering best-in-class engagement outcomes for consumers. Learn more at www.carenethealth.com.
ABOUT NCQA
NCQA is a private, nonprofit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practices in key areas of performance. NCQA’s Healthcare Effectiveness Data and Information Set (HEDIS®) is the most widely used performance measurement tool in health care. NCQA’s website (ncqa.org) contains information to help consumers, employers and others make more informed health care choices. NCQA can be found online, on X on Facebook and on LinkedIn
