Strategic Expansion to Transform Healthcare Business Solutions
San Antonio, TX – December 30, 2024 – Carenet Health, a leader in healthcare high tech + high touch engagement solutions, proudly announces its designation as the first Special Economic Zone (SEZ) company in Trinidad & Tobago. This strategic milestone underscores Carenet’s commitment to transforming global healthcare through advanced AI-powered technology platforms, operational excellence, and innovative global delivery centers.
Carenet’s state-of-the-art delivery center in Port of Spain, which will be fully operational in January 2025, signifies a new chapter in its mission to elevate the healthcare business outcomes. By leveraging Trinidad & Tobago’s English-fluent workforce and alignment with U.S. time zones, the center positions Carenet to enhance service delivery for its healthcare partners globally. Initially creating 200 skilled health advisor roles, the facility is set to expand soon to match growing demand.
“Being recognized as the first SEZ-designated company in Trinidad & Tobago is both an honor and a reflection of Carenet’s commitment to transforming healthcare,” said Carenet chief operating officer, Christopher Rogers. “This expansion allows us to strengthen our capabilities, invest in diverse talent, and deliver even greater results for our partners while staying focused on improving lives—one interaction at a time.”
Highlighting the significance of this achievement, Sekou Alleyne, President, InvestTT (Investments Division of the Trinidad & Tobago Trade & Investment Promotion Agency), stated, “We are proud to announce Carenet Health as the first recipient of SEZ designation in Trinidad & Tobago. This strategic partnership represents a pivotal advancement for the healthcare sector, driving substantial growth while fostering the creation of high-value employment opportunities.”
Right-Shoring for Greater Impact
Carenet’s strategic entry into Trinidad & Tobago aligns with its “right-shoring” strategy—a model that combines cost efficiency with access to exceptional talent pools—all while ensuring alignment with client needs. This approach empowers healthcare organizations to enhance patient outcomes, reduce costs, and drive scalability in ways that improve both operational and health efficiencies.
Meeting Industry Challenges with Innovation
The healthcare sector faces increasing complexity and rising consumer expectations, with organizations needing scalable, impactful solutions now more than ever. Through its innovative approach, Carenet aims to help healthcare providers and payers meet these industry challenges head-on, delivering measurable results. From personalized patient care to operational optimization, Carenet advances healthcare organizations to achieve their strategic goals and deliver remarkable results at scale.
About Carenet Health
For over 25 years, Carenet Health has partnered with leading healthcare organizations to redefine the business of healthcare. Supporting more than 500 premier health plans, providers, and healthcare services companies, Carenet combines world-class technology, AI automation and skilled teams to deliver high-touch, high-tech solutions. With a focus on achieving better patient outcomes and enhanced operational efficiency, Carenet is committed to driving the future of healthcare engagement.
For more information, visit carenethealth.com.
Media Contact
Skip Dampier
Vice President – Marketing
(214) 356-9091
sdampier@carenethealth.com
