The Importance of Efficient Patient Appointment Systems in Healthcare
The COVID-19 pandemic changed how patients access healthcare communicate with their healthcare providers. The pandemic led to increased adoption of telehealth, remote patient monitoring, and connected care models—healthcare delivery models that use technology and digital tools to facilitate the management of patients’ health. In times of health crisis management like the COVID-19 pandemic, patient communication […]
Whitepaper | A Framework for Medicare Advantage Stars Success
Boost Your Medicare Advantage Plan Star Ratings in 2025 Download our Whitepaper to learn proven strategies for improving your star ratings. Why You Need This Framework: Proven Strategies: Learn from top-rated plans. Comprehensive Approach: Map member and provider experiences. Future Preparedness: Get ready for new CMS measurements. Elevate Your Star Ratings Download your eBook Learn […]
Remote Patient Monitoring Program: Improving Care, Comfort and Costs
Remote Patient Monitoring Program: Improving Care, Comfort and Costs Get the details on this remote monitoring use case that features Carenet Health clinical services. At the time of discharge from inpatient care, patients in several hospital-based programs—those dealing with conditions ranging from heart failure to diabetes to kidney transplants—still need ongoing care support. Each patient is […]
Interactive Case Study: Improving Satisfaction With Member Experience Measurement
Improve Member Loyalty with the Right Metrics Download our case study to discover how a large health plan improved member loyalty through targeted engagement and strategic partnerships. Why You Need This Case Study: Enhanced Member Experiences: Learn how to elevate member interactions. Proven Metrics: Understand the Member Loyalty Index (MLI) for better tracking. Effective Partnerships: […]
7 Strategies to Help Health Plans Deliver Great Member Service—Even When Staffing Can’t Match Demand
You may have seen the signs at restaurants and retail stores lately, asking for patience when it comes to service levels. But health plans can’t simply hang a sign on a door and hope for the best. Members can’t (and shouldn’t) put medical needs on hold, and they’re probably not interested in labor shortage woes […]
Whitepaper | A Framework for Medicare Advantage Stars Success
Boost Your Medicare Advantage Plan Star Ratings in 2025 Download our Whitepaper to learn proven strategies for improving your star ratings. Why You Need This Framework: Proven Strategies: Learn from top-rated plans. Comprehensive Approach: Map member and provider experiences. Future Preparedness: Get ready for new CMS measurements. Elevate Your Star Ratings Download your eBook Learn […]
Remote Patient Monitoring Program: Improving Care, Comfort and Costs
Remote Patient Monitoring Program: Improving Care, Comfort and Costs Get the details on this remote monitoring use case that features Carenet Health clinical services. At the time of discharge from inpatient care, patients in several hospital-based programs—those dealing with conditions ranging from heart failure to diabetes to kidney transplants—still need ongoing care support. Each patient is […]
Inbound Prescription Call Support In 5 Key Steps
Inbound Prescription Call Support In 5 Key Steps Download our case study to discover how a large West Coast health system improved patient satisfaction by managing prescription calls efficiently. Why You Need This Case Study: Reduced Wait Times: Decreased caller wait times by over a minute. Improved Efficiency: Achieved 90.39% of calls answered in less […]
Overcoming Barriers: The Faces of Medication Nonadherence
Overcoming Barriers: The Faces of Medication Nonadherence Download our eBook to discover strategies and success stories for overcoming medication nonadherence. Why You Need This eBook: Identify Barriers: Understand the key factors contributing to nonadherence. Effective Solutions: Learn proven strategies to improve medication adherence. Success Stories: Gain insights from real-life examples of overcoming adherence challenges. Get […]
How Will the Business of Healthcare Change in 2024? Our Leadership Team Predicts Major Shifts in Technology, Labor Costs, and Consumerism.
This past year showed us healthcare consumers have more care options than ever before. However, we have learned not all options are the most convenient, appropriate, or cost-effective for every individual. Additionally, hospitals and health systems are dealing with overcrowding and high-volume patient loads following spikes of COVID-19, the flu, and RSV. With a close […]
