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DIGITAL SCHEDULING & COMMUNICATION

Meet the Modern Standard in Patient Scheduling and Communication

Scheduling
Messaging
Classes & Events

Digital Tools that Transform Patient Experience

Carenet Health is transforming the healthcare experience with patient-centered, AI powered and technology-driven solutions. Our Digital Scheduling & Communication Solutions empower healthcare organizations to acquire new patients, enhance conversions and improve access, operational efficiency, and patient satisfaction. From enhancing scheduling processes to fostering meaningful, real-time communication, these tools are designed for modern healthcare leaders who value innovation and outcomes.

Advanced Digital Solutions for Healthcare Leaders

Our comprehensive portfolio of solutions addresses critical needs across three core areas:

Scheduling & Appointment Management

Streamline your patient scheduling process and reduce administrative burdens with our all-in-one solution. From intake to follow-ups, ensure a seamless experience for both patients and staff.

Key Features
  • Patient Intake, Insurance Verification & Co-Pay Processing
  • Waitlist Management
  • Real-time Chat
  • Self-Scheduling Options
  • Integration with Nation’s leading EMRs and open standards including HL7, FHIR, CSV and more
  • Multilingual Support
  • Automated Notifications with AI-powered Conversations
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Business Outcomes
  • Increased patient acquisition and retention.
  • Eased administrative workloads for staff, driving operational efficiency.
  • Improved patient satisfaction through seamless scheduling experiences.
Success Metrics
  • Higher utilization of provider schedules
  • An average of 25% higher New Patient Acquisition rates YoY
  • Over 1 million appointments booked every year

Results You Can Count On

A recent implementation with a Top 10 health system delivered a 72.5% increase in online urgent care visits scheduled, empowering patients while easing operational burdens.

Conversational Messaging

Revolutionize how you engage with patients through AI-driven messaging that enhances accessibility and ensures effective communication in real time.

Key Features
  • AI-powered Conversations
  • Appointment Reminders
  • Multilingual and Unified Automated Messaging (SMS, Email and Voice)
  • Appointment Companion
  • Targeted Intelligent Messaging
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Business Outcomes
  • Patients consistently follow care plans.
  • Higher patient engagement with personalized experiences.
  • Significant cost savings through streamlined communications.
  • Reduced no-show rates.
Success Metrics
  • Faster response times for patient queries.
  • Reduced staffing burden through automation.
  • Increased satisfaction ratings among diverse patient populations.​
  • Over 60 million messages sent YoY.

Success Story

A leading Children’s Hospital partnered with Carenet Health to implement conversational messaging and reminders, resulting in a 60% reduction in no-show rates and improved patient experience through multilingual support.

Class & Event Registration

Help patients and families engage in health education with ease. Our Class & Event Registration solution enables healthcare organizations to simplify the process of booking and managing attendance for virtual or in-person classes and boost wellness awareness while streamlining administrative workflows.

Key Features
  • Simple Registration Process
  • Event Management Platform
  • Cross-Promotion
  • Brand Customization
  • Analytics and Reporting
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Business Outcomes
  • Improved patient communication and health outcomes through education.
  • Increased engagement and satisfaction for patients and providers alike.
  • Higher operational efficiency by automating manual registration tasks.
Success Metrics
  • Reduced costs with streamlined processes.
  • Improved health system utilization rates.
  • Enhanced patient satisfaction scores.

Why It Matters

Studies show that health education improves patient outcomes and reduces costs. With Carenet, you’re not just filling seats—you’re driving meaningful change in your community's health literacy.

Why Choose Carenet?

Comprehensive Expertise

As pioneers in the space for 20+ years supporting more than 500 healthcare organizations, we understand the unique challenges facing providers and payers.

Seamless Integration

Our solutions integrate smoothly with your existing systems, ensuring minimal disruption and maximum impact.

Proven ROI

Clients have achieved measurable outcomes, including lower costs, improved patient satisfaction, and increased operational efficiency.

Together, let’s transform your business and patient outcomes.

Contact Us
Sales:
800.809.7000
Recruiting:
877.836.0670