Trend Brief on Health Plans and Behavioral Health: A Shifting Focus to Members in Crisis

An evolving and sustainable healthcare system requires improved consumer engagement, and that means new ideas are paramount. But as healthcare organizations embrace innovation, they often overlook an area ripe for exploration—the process of optimization.

By working with our clients to test and refine healthcare engagement efforts, we’ve seen exciting lightbulb moments emerge—and new ways of thinking accelerate.

That’s how a process finds a problem that need solving.

We call this innovation through optimization.

Download our at-a-glance infographic to see what the concept can deliver—and how the proven path to change can work for your health plan, health system or related healthcare organization.

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Thank you for your interest. Together, we can make consumer engagement the ultimate difference-maker in healthcare.