Healthcare Member Engagement: HEDIS Program Closes 8,200 Care Gaps

An HMO partnered with Carenet Health to elevate engagement, close HEDIS^® care gaps and increase health screening compliance among its Medicaid and Children’s Health Insurance Program (CHIP) members.

By successfully contacting 40% (over 25,000 members) of the targeted population and overcoming numerous barriers to care, the member engagement initiative closed nearly 8,200 care gaps.

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HEDIS^® is a registered trademark of the National Committee for Quality Assurance (NCQA).