SAN ANTONIO–Carenet Health, an advanced healthcare BSO and trusted partner to providers, payers and health services organizations, announced it will open a new solution delivery center in Trinidad and Tobago in Q4 2024. This is another step in Carenet’s global mission to support our client partners and deliver the economic benefits of right shoring.
“Right shoring is an important part of a comprehensive business strategy designed to help our clients win in an exceptionally challenging market. Our new facility in Trinidad and Tobago will enable us to achieve our exceptional performance required for our clients at half the cost.”
Carenet defines right shoring as the strategic discipline of selecting the best-fit geographical and financial model needed to meet the ever-changing requirements for the business of healthcare. Trinidad and Tobago was chosen as the location because of the country’s high-quality talent, English fluency, time zone alignment to the U.S. and exceptional sales and engagement outcomes. Carenet’s newest location will staff over 200 health advisors in Port of Spain, the country’s central business district, with plans for growth and rapid expansion for this geography.
Staffing shortages, rising costs, changing consumer expectations and lower reimbursement rates have impacted the business of healthcare significantly in recent years. While the healthcare industry has been slower than other verticals to leverage offshoring strategies, right shore is designed to both achieve our client’s goals and surpass patient engagement expectations.
“We look forward to welcoming our new team in Trinidad and Tobago,” said John Erwin, Carenet chief executive officer. “Right-shoring is an important part of a comprehensive business strategy designed to help our clients win in an exceptionally challenging market. Our new facility in Trinidad and Tobago will enable us to achieve our exceptional performance required for our clients at half the cost.”
Carenet provides access to specialized expertise supporting over 500 premier healthcare companies delivering best in class performance across the care coordination continuum enabling unmatched perspective for the business of healthcare. We provide proven outcomes with the right financial model for our client partners by uniquely orchestrating people, process, and technology in any channel globally.
For more information on how Carenet delivers the business of healthcare, visit www.carenethealth.com.
ABOUT CARENET HEALTH
Carenet Health, an advanced Healthcare BSO partners with providers, payers and other health services organizations to deliver the business of healthcare. For more than 25 years, Carenet has provided leading-edge innovation, unmatched perspective and operational excellence to support more than 500 of healthcare’s leading companies looking to solve complex business challenges faster while delivering best-in-class engagement outcomes and best cost and innovation for our client partners. Learn more at www.carenethealth.com.
