- 800.809.7000
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Carenet Health HQ
11845 Interstate 10 W
San Antonio, TX 78230
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Friendly patient experience experts support your brand and optimize schedule fill rate.
Reach patients to gauge their recovery and intervene early to reduce readmissions.
Focus on what matters most while our agents spearhead follow-up efforts with your patients.
Support your patient’s healthcare journey by helping them find the right provider.
Engage new and existing patients with new service line outreach.
Inbound hotlines for patient questions and information.
Register and take payments for classes and events.
Experienced and highly-trained nurses to answer callers’ medical questions.
Consistent caller experience
Direct EHR integration
Enterprise platform to support thousands of patients consistently
Multilingual customer experience experts to answer your toll-free number, 24/7/365
CRM integration to facilitate real-time insights
HIPAA compliant data capture and communications
Scalable, centralized call center software for better call experiences
System redundancy and recovery
Optimal service levels for customers
Reports and analytics
