SUCCESSFUL MEDICARE ENGAGEMENT

Going beyond single touchpoints to building meaningful relationships.

Serving the Medicare population requires a distinct engagement approach. At Carenet Health, we’ve spent 30 years perfecting it.

From annual Star ratings to lasting member loyalty, the value of relationship-based engagement can’t be overstated.

Member satisfaction, closing gaps in care, consumer experience management … these are all elements that are only growing in importance for managed Medicare and Medicare Advantage plans. The solution? Not just member engagement, but a strategic and multi-faceted approach to member engagement.

Working together, we can help your plan:

Empower members
Elevate member retention and loyalty
Address social determinants of health
Drive appropriate resource use (ED avoidance)
Limit avoidable readmissions
Boost medication and treatment adherence
Keep ongoing tabs on member satisfaction
Increase health assessment completion rates
Ensure routine patient-physician interaction
Identify and engage with high-cost, high-need members with chronic and under-treated conditions
Ensure routine patient-physician interaction and relationship-building by overcoming barriers to care

Our proven Medicare member engagement approach builds the kind of trust that improves satisfaction, outcomes, costs and lives.

6.2 million Medicare lives supported, across all 50 states

average Medicare member activation rate

0 %

average Medicare member satisfaction score

0 %

What does your Medicare plan need?

In addition to appointment and transportation scheduling and other outreach services, our specially trained team of professionals can help your members with clinical support needs, such as medication reviews and chronic care management.

Our telehealth solutions include a proven Nurse Advice Line and Virtual Clinic and can include behavioral health support.

We have dedicated teams to help you with a variety of Stars improvement initiatives. And our experts can also design an advocacy and navigation solution for your specific population needs.

Reach out to us to get started with a customized plan. And be sure to check out our CMS Stars Medicare Advantage Engagement Resource Hub.

SUCCESSFUL MEDICARE ENGAGEMENT

Going beyond single touchpoints to building meaningful relationships.

From annual Star ratings to lasting member loyalty, the value of relationship-based engagement can’t be overstated.

Our proven Medicare member engagement approach builds the kind of trust that improves satisfaction, outcomes, costs and lives.

What does your Medicare plan need?

Selected Resources

Should Health Plans Outsource Medicare Member Engagement? | Strategic Insights for Medicare Advantage Plans

Recapturing Reimbursement: The Carenet Solution

Using Member Advocacy to Plug Costly Leakage in Medicare Advantage Networks

If you need a partner who knows how to engage seniors, we’re here.

Our Solutions

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