RESOURCE CENTER
Special resource collection:
Medicare Advantage CMS Stars Program
At Carenet Health, we help Medicare Advantage plans implement optimized member engagement strategies that support their CMS Stars program ratings.
Below, you’ll find a collection of resources we’ve gathered for at-a-glance browsing and quick downloads to assist in your organization’s Stars engagement knowledge and planning.
All of the Important Stars-Related Dates. All in One Place.
Rebuilding the Healthcare Consumer Experience With a Focus on Trust, Satisfaction
HEDIS Engagement: Root Causes of Appointment Refusals and How to Change a No to a Yes
7 Strategies to Help Health Plans Deliver Great Member Service—Even When Staffing Can’t Match Demand
Focus on Health Plan Member Experience Supports Star Ratings Increase and $20M in Additional Revenue
Co-Sourcing Strategy Meets Rising Service Demands, Exceeds Member Satisfaction Trends
How Strong Is Your Healthcare Engagement Contact Strategy?
Health Plan Member Satisfaction: Are You Just an Information Provider or Are You Building Trust?
What’s New in Closing Gaps in Care—and What Still Works
These Ideas for Improving Stars Member Experience Scores May Not Be on Your Radar Yet … But They Should Be
MORE RECOMMENDED READING
Healthcare Appointment Scheduling: What to Look for When You Outsource
Advocacy Programs Are In, But How Do You Find the Right-Fit Member Services Partner?
Eight Ways to Optimize Patient Engagement to Address Social Determinants of Health
One-Stop Behavioral Health Crisis Support Delivers 95% ED Diversion
Quick RFP Checklist for Health Plan Member Engagement Programs
7 Key Steps for Successful Health Plan Member Onboarding
Need more ideas? Let’s talk about what’s working for our 30+ MA plan clients today.
