San Antonio, TX — October 28, 2025 — Carenet Health, a leader in technology-enabled healthcare services, today announced a significant transition. After nearly a decade of transformative leadership, Mick Mazour will retire as President at the end of the year and assume an executive advisory role. Christopher Rogers, currently Chief Operating Officer (COO), will succeed Mazour as President, ensuring leadership continuity in the company’s next phase of growth.
As President, Mazour was instrumental in evolving Carenet into a bold and dynamic 3500+-member team, partnering with the nation’s leading healthcare organizations. Rogers’ promotion from COO to President leverages his deep operational expertise and vision to build upon this strong foundation.
“Mick has been a phenomenal leader, partner, and, most importantly, friend,” said John Erwin, Carenet CEO. “His vision has been crucial in building the structure, discipline, and clarity that define us today. This transition builds on that powerful legacy as we look toward the future.”
Since joining Carenet as EVP of Client Operations and being quickly promoted to COO in 2022, Rogers has been pivotal in advancing the company’s operational capabilities and technological infrastructure. He has spearheaded the adoption of cloud-based solutions and AI-driven capabilities, strengthened the global service delivery model, and unified operations to create a more cohesive and responsive organization.
Beginning 2026 in his new role, Rogers will continue to drive Carenet’s mission to partner with America’s leading payers and providers on integrated solutions that produce meaningful business and health outcomes.
“I’m deeply honored to step into this role and recognize the significant responsibility that comes with it. Mick has set an exceptional standard of leadership,” said Rogers. “Carenet is uniquely positioned to help healthcare organizations modernize tech infrastructure and operations, transform patient and member experiences, lower both administrative and medical costs, and improve the health of their businesses and all stakeholders. I’m committed to ensuring we continue to lead the way with our ever-growing roster of leading healthcare companies and partners.”
Mazour will also continue supporting the company’s momentum in a new capacity – offering strategic guidance on future offerings, long-term planning, and formation of an Executive Advisory Board. Please visit carenethealth.com/president for more details about Mazour’s career at Carenet, his inspirational leadership, and this thoughtful transition.
Carenet’s growth trajectory is underscored by recent recognition for excellence in patient and member engagement platforms, healthcare-only customer service, and clinical care management. The company earned two #1 rankings by the prestigious Black Book Reports and is named a Major Contender by Everest Group’s PEAK® Matrix for Care Management Platforms in 2025, among other accolades.
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About Carenet Health
Carenet Health is a tech-enabled healthcare services company dedicated to co-creating value with payers, providers, and health technology partners. For over 20 years, Carenet has combined advanced technology, data insights, clinical expertise, and global talent to improve engagement, efficiency, and meaningful business and health outcomes. To learn more about how Carenet is Powering the Business of Healthcare, visit carenethealth.com.
Media Contact:
Skip Dampier, PR and Thought Leader
sdampier@carenethealth.com
214-356-9091
