We help our clients grow.

At Carenet Health, we focus on three areas of impact for our clients: increasing revenuelowering costs and improving the healthcare consumer experience. Leveraging our Intelligent Engagement™ approach and insight from thousands of patient and health plan member interactions every day, we consistently outperform other engagement and virtual care efforts. We’ll even guarantee it. 
WHO WE SERVE

Supporting 65 million healthcare consumer lives (and counting).

More than 250 of the nation’s premier health plans, healthcare organizations and Fortune 500 companies already trust Carenet Health as an extension of their organizations, connecting with consumers and patients on their behalf. That’s why we’re continually perfecting our best practices, including how quickly we rise to help organizations across the health and wellness ecosystem meet new challenges. How can we partner with you?

Health Plans

Providers

Employers

LEARN MORE →

Healthcare Service Companies

Transforming healthcare engagement.

Let’s work together to give healthcare consumers personalized, compassionate on-demand experiences. Because collectively, those experiences can impact costs, outcomes—and lives.

Learn More

WHAT WE DO

Solutions powered by clinical expertise and specialized teams.

As engagement experts for 30+ years, we know how to motivate, and consumerism has always been in our DNA. That means we know how to drive ROI by meeting your consumers when and where they need you. From 24/7 virtual care and ER diversion to helping you manage Star and HEDIS improvement initiatives, we’re ready to help you succeed in four primary areas.

01

Healthcare Consumer Engagement Solutions

02

Clinical Support
Solutions

03

Telehealth
Solutions

04

Healthcare Advocacy and Navigation

%

consumer activation rate

saved annually in care cost avoidance for clients

%

average consumer-to-nurse satisfaction rating

in added client revenue via one engagement program

WHAT OUR CLIENTS SAY

“Carenet is best-in-class when it comes to Medicare member engagement.”

Senior Vice President

Medicare Advantage Part C, D plan

WHAT OUR CLIENTS SAY

“Carenet’s willingness to innovate and challenge the status quo is enabling our collective group to interact with our patients in new ways.”

Jason Simoneau

Senior Advisor, Enterprise Product Innovation and Development

CVS Health

WHAT OUR CLIENTS SAY

“I have found Carenet to be a world-class organization. The executive staff is forward-thinking, utilizing state-of-the art approaches to solve partner problems.”

Paul Turner

Vice President

WebMD Health Services

WHAT OUR CLIENTS SAY

“Having toured Carenet and participated in multiple calibrations, I am consistently impressed with the culture of quality and the ‘wow’ factor that they bring to the table for my clients’ members.”

Rex Wallace

Principal

Rex Wallace Consulting, LLC

WHAT OUR CLIENTS SAY

“Our partnership with Carenet is vital to providing our members with exceptional customer service and guidance. We trust them completely to interact with our members as a seamless extension of our organization and culture.”

Kevin Hesselton

Senior Director, Member Strategy & Engagement

CVS Health

WHAT OUR CLIENTS SAY

“Carenet has been a great business partner … they are integral members of our care team and play a vital role in the delivery of our patient experience.”

 

Vice President of Patient Experience

Multi-state healthcare system

WHAT OUR CLIENTS SAY

“Carenet is professional, responsive and invested in our company’s success.”

 

Senior executive of a prominent Medicare Advantage plan

WHAT OUR CLIENTS SAY

“When I think about our key partners, Carenet is at the top of my list. They’re flexible, positive and relentlessly focused on performance.”

 

CEO of a large nonprofit Medicare Advantage health plan

What’s New in Closing Gaps in Care—and What Still Works

What’s New in Closing Gaps in Care—and What Still Works

Download our brief to get the latest and greatest insights on how to close gaps in care for the Medicare population. In New + Tried and True: Five Ways to Close More Gaps in Care, we’ve rounded up the best new ideas for helping Medicare plan members take action on...

read more
Want a difference-making career? We should talk.

 

We’re looking for the best and brightest.