SAN ANTONIO, TEXAS, June 1, 2022 — Carenet Health, one of the nation’s leading healthcare engagement partners, has promoted long-time team member Monica S. Olmos to Vice President (VP), Operations. In her new role, Olmos will focus on enhancement of the organization’s relationships with clients through improving operational performance and sparking innovation that addresses partners’ needs.
A nine-year veteran of Carenet, Olmos joined the company in 2013 as a Client Relationship Manager before moving into the role of Senior Client Relationship Manager a year later. In 2017, she was named Director of Client Services, where she served as chief strategist in fostering business relationships through value-added communication, performance and service.
Olmos’ earlier career created a strong foundation for her success at Carenet. She held several operations management roles at kgb, a leading provider of directory assistance and enhanced information services, where she worked from 2001-2009. Olmos also worked at Transcom from 2009-2013, where she held positions as Account Manager and Business Manager.
“I am beyond excited about this new leadership opportunity at Carenet Health,” Olmos said. “In today’s world, it’s important to understand the rapid shifts happening not only in the healthcare industry, but also in areas such as technology and customer service. Carenet has this comprehensive knowledge base and is perfectly situated to help health plans, health systems and healthcare service organizations find innovative ways to support their consumers as their needs and expectations change.”
Carenet Health is a leading provider of healthcare engagement, clinical support, telehealth, and health advocacy and navigation solutions. Our engagement specialists, care coordinators, registered nurses and other healthcare professionals support more than 86 million healthcare consumers. Our mission is to drive market-leading consumer engagement outcomes through our proprietary Intelligent Engagement® approach. Carenet is headquartered in San Antonio, Texas, with remote teams located around the world. For more information, please visit carenethealth.com.
Skip Dampier, Carenet Health
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