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Carenet Named “Best Overall Patient Engagement Company” in 2024 MedTech Breakthrough Awards Program

MedTech_Breakthrough_Award Badge_2024-Carenet

Prestigious International Annual Awards Program Recognizes Standout Digital Health & Medical Technology Products and Companies

SAN ANTONIO – May 9, 2024Carenet Health, a trusted partner in transforming the business of healthcare, today announced that it has been selected as the winner of the “Best Overall Patient Engagement Company” award in the 8th annual MedTech Breakthrough Awards program conducted by MedTech Breakthrough, an independent market intelligence organization that recognizes the top companies, technologies and products in the global digital health and medical technology market.

Carenet Health is modernizing patient engagement by harnessing market-proven, tech-enabled solutions and human intelligence to deliver a premier, highly personalized consumer experience.

The Carenet Intelligent Engagement™ Platform provides best-in-class expertise and modern, cloud-based technology to support consumers’ choice, convenience and control, while delivering business solutions. By leveraging AI and machine learning with healthcare-dedicated talent, Carenet’s unique solution-based business model helps lower costs, improves efficiency and optimizes member experience. Its technology provides a seamless connection with hundreds of client systems to ensure uniform patient communications and data-driven outcomes.

“We’re proud to be MedTech Breakthroughs’ ‘Best Overall Patient Engagement Company!’ With the patient as the common denominator in every interaction, we understand the importance of patient engagement solutions and customer service that are reliable, easy to navigate and effective for all parties,” said John Erwin, CEO of Carenet. “At Carenet, we continue to seamlessly connect people, technology and health partners to personalize experiences and transform outcomes that provide unmatched clinical expertise and industry insights to help our clients solve complex healthcare business challenges.

The mission of the MedTech Breakthrough Awards is to honor excellence and recognize the

innovation, hard work and success in a range of health and medical technology categories, including Telehealth, Clinical Administration, Patient Engagement, Electronic Health Records (EHR), Virtual Care, Medical Devices, Medical Data & Privacy and many more. This year’s program attracted thousands of nominations from over 18 different countries throughout the world.

“In the world of digital health, most companies just focus on amplifying the digital components in supporting the patient experience and not the much-needed human interaction,” said Steve Johansson, managing director, MedTech Breakthrough. “Carenet’s holistic approach addresses this need, supporting patients through the whole healthcare journey and enabling meaningful human and digital interactions that address consumer challenges at scale across the patient continuum. Carenet is ensuring patients receive the vital, high-quality healthcare they need, while simultaneously activating the business of healthcare within hospitals, health plans and health systems – and we are thrilled to recognize them as a 2024 MedTech Breakthrough Award winner.”

For over 25 years, Carenet’s offerings have helped leading healthcare brands deliver value-driven engagement globally, unifying new and existing healthcare interactions to improve patient and member experiences. Using robust and modeled data insights, Carenet ensures the right people are connected at the right place and time, allowing patients to have access to 24/7 support from registered nurses, licensed clinicians and empathy-trained engagement specialists, so patients engage where they are, when they need it, via the channel of their choice.


About Carenet Health

Carenet Health is committed to delivering the business of healthcare through cutting-edge technology, unmatched insights and operational excellence to help payers, providers and health service organizations better meet consumer healthcare needs. For more than 25 years, we have delivered unmatched perspectives to help healthcare companies around the globe solve complex business challenges faster while delivering best-in-class engagement outcomes for consumers. Learn more at

About MedTech Breakthrough
Part of Tech Breakthrough, a leading market intelligence and recognition platform for global technology innovation and leadership, the MedTech Breakthrough Awards program is devoted to honoring excellence and innovation in medical & health technology companies, products, services and people. The MedTech Breakthrough Awards provide a platform for public recognition around the achievements of breakthrough healthcare and medical companies and products in categories that include Patient Experience & Engagement, Health & Fitness, Medical Devices, Clinical Administration, Connected Healthcare, Medical Data, Healthcare Cybersecurity and more. For more information visit

Tech Breakthrough LLC does not endorse any vendor, product or service depicted in our recognition programs, and does not advise technology users to select only those vendors with award designations. Tech Breakthrough LLC recognition consists of the opinions of the Tech Breakthrough LLC organization and should not be construed as statements of fact. Tech Breakthrough LLC disclaims all warranties, expressed or implied, with respect to this recognition program, including any warranties of merchantability or fitness for a particular purpose.