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Hot Topics in Healthcare Engagement: Most-Read Blog Posts of 2021


It’s fairly safe to say that we all thought 2021 would look a little differently than it did. The COVID-19 pandemic continued to challenge the healthcare industry. The pandemic also continued to be a catalyst for change and innovation, including when and where care was delivered, the equity of that care and how care access was supported, how to respond to changes in patient needs and expectations, and much more.

As we look back over the past year of posts on the Carenet Health blog and healthcare engagement resource center, we can see a pattern that closely mirrors those changes and conversations.

See for yourself by taking a look at our top 10 blog posts of 2021 below—and catch up on the most popular reads of the year.

Interested in what 2022 holds for healthcare engagement?

Download our 2022 Healthcare Consumer Engagement Forecast.

Note: HEDIS® is a registered trademark of the National Committee for Quality Assurance (NCQA).