We’ve all heard the industry buzz around healthcare’s “new normal.” But in reality, a new normal doesn’t exist yet. The pandemic continues to be anything but predictable. Community, regional and statewide outbreaks are in the news. Forecasting models depend on human...
As you plan for what’s next, we’re making it simple for you to take advantage of our industry-wide engagement insights and our flexible model of shared support resources. With an infrastructure that adapts and scales to needs in real time, you can be equipped for...
By March 2020, the warning signs were evident, sending shockwaves through the U.S. healthcare system. If the novel coronavirus pandemic continued on its predicted path, American hospitals would need more inpatient beds than currently available. A lot more. And...
Times of crisis can tell us a lot about who we are and why we’re here. In this touching video, several of our telehealth nurses share how the #COVID19 experience has changed...
Most states and cities are relaxing pandemic-related restrictions across the U.S., but COVID-19 is still widely circulating. In some areas, cases, hospitalizations and deaths are on the rise. On the telehealth consumer frontlines, Carenet Health nurse triage teams are...
Over the past several years, many commercial health plans had begun to focus more on becoming truly consumer-centric. The pandemic, however, exposed significant cracks in those foundational efforts. Consider just a few findings in a recent J.D. Power study: 48% of...
Nurse triage companies like Carenet Health offer symptom assessment and care information from registered nurses (RNs) for a wide range of callers with health concerns, from parents of distressed newborns to seniors who have questions about their medications. The best...
Effects of the COVID-19 pandemic began to significantly shift telehealth from a convenience to a necessity, and on-demand virtual care is playing a vital role in meeting patients’ and health plan members’ needs. Yet no matter what your telehealth...
Much of the news about COVID-19 focuses on the physical symptoms patients experience when battling the virus. But the pandemic has also contributed to a rise in mental health issues as individuals struggle to cope with the combined stresses of isolation, social...
