One of Carenet Health’s largest telehealth clients is a commercial health plan* with members of all ages, located across the nation. Because of the volume of data generated and the demographic and geographic range of its members, we consider analysis of this plan’s...
In this case study, you’ll learn how one health plan redefined on-demand behavioral health crisis support, reduced costs and got ahead of changing regulations. When a large, 15-state health plan wanted to offer its Medicaid and Medicare Advantage members a better...
As the scientists working to develop a vaccine for COVID-19 began to report promising clinical trials, Carenet Health leaders knew healthcare consumer engagement would need to play a role in the distribution of a vaccine. Why? Because we know from experience that...
In our recent Healthcare Consumer Engagement Forecast, we predicted that telehealth is absolutely here to stay, but considerable transitions lie ahead in terms of growth, infrastructure and scope. Out of pandemic necessity, the adoption of all types of telehealth has...
We often say the magic of healthcare engagement happens on a micro level—one-on-one connections, for instance, that can close a preventive care gap, which ends up changing a life. But sometimes, healthcare engagement has the opportunity to play a role that changes...
Not that long ago, epidemiologists were likely the only ones discussing terms like social distancing, quarantine or super-spreader events on a regular basis. But now governments, businesses and schools are facing the patient engagement struggles scientists, public...
What does 2021 hold for healthcare consumer engagement? Download our annual Healthcare Consumer Engagement Forecast to see our list of eight key predictions. The year 2020 will be remembered as a race to adapt. The COVID-19 pandemic demanded that the healthcare...
During the COVID-19 pandemic, a top priority for individuals was finding trusted partners and sources of information who could help them understand what their next steps should be and how to protect their own health, as well as that of their loved ones. But as the...
We’ve all heard the industry buzz around healthcare’s “new normal.” But in reality, a new normal doesn’t exist yet. The pandemic continues to be anything but predictable. Community, regional and statewide outbreaks are in the news. Forecasting models depend on human...
