15 Tips to Increase Nurse Advice Line Utilization

15 Tips to Increase Nurse Advice Line Utilization

With today’s unsustainable healthcare costs, it’s important to find ways to reduce unnecessary ER, urgent care and primary care visits. A high-quality and experienced nurse advice line can be an integral part of the solution. Keep in mind, though, that reaping the...
How to Improve Your Health Plan’s ER Diversion Strategy

How to Improve Your Health Plan’s ER Diversion Strategy

Health plans need to lower ER costs, no matter what type of populations they serve—from Medicaid and Medicare to private, commercial plan members. Non-urgent ER visits cost the U.S. $4.4 billion annually, and ER costs, according to a new CDC report, have doubled in...