Mental Health Telehealth Cases Are Rising due to COVID-19, but What’s Really Driving the Surge?
Much of the news about COVID-19 focuses on the physical symptoms patients experience when battling the virus. But the pandemic has also contributed to a rise in mental health issues as individuals struggle to cope with the combined stresses of isolation, social...
Addressing the Void: Telehealth Steps up for Chronic Disease Patients
As the reach of the novel coronavirus rapidly expanded across the country, the healthcare system has had to adapt and alter how access to care is provided. Many health systems are in trauma mode. Staff at clinics have been moved to COVID-19 care units. Some primary...
Mental Health, Telehealth and What the Pandemic Data Is Telling Us
The health and wellbeing impact of the novel coronavirus crisis is reaching beyond the enormous physical health toll. In fact, a concurrent crisis appears to be emerging: The effect of the pandemic on mental health. At Carenet Health, we dug into our telehealth...
Carenet Client Success Team Adds Value from Shared Learnings
When health plans, health systems and other healthcare organizations partner with Carenet Health for their consumer engagement needs, they can count on a Client Success Team that’s committed to best-in-class account management. Yet as Vikie Spulak, Carenet’s chief...
Why Telehealth Certifications Matter—Even During a Crisis and the Rush to Serve
In an industry’s rush to provide timely telehealth services to the public, from nurse advice lines to comprehensive virtual clinics, factors like proven protocols and best practices can fall from the top of the priority list. After all, demand for virtual care grew...
One-on-One Check-Ins Are Engagement Lifesavers for Seniors During the Pandemic
While telehealth has been the star of remote care delivery during the pandemic, one-on-one personal healthcare engagement is playing an important role, as well. As COVID-19 cases began to rise and significantly impact the state of California, the governor issued...
Infographic: A Look at Innovation Through Optimization in Action
An evolving and sustainable healthcare system requires improved consumer engagement, and that means new ideas are paramount. But as healthcare organizations embrace innovation, they often overlook an area ripe for exploration—the process of optimization. By working...