The 2021 CMS Star Ratings Are Here. What Do They Mean for Your Member Engagement Strategies?
Last week and just ahead of open enrollment, the Centers for Medicare & Medicaid Services (CMS) released its annual Star ratings for Medicare Advantage Part C and Part D plans. While the COVD-19 pandemic certainly impacted the 2021 CMS Star Ratings—some...
Nurse Triage Before Telehealth Visits Delivers 3:1 ROI and Millions in Savings
Discover how one of the nation’s largest health insurers partnered with Carenet for telehealth nurse advice and triage services—resulting in $12 million in annual savings from unnecessary care diversion. At a national health plan serving nearly 20 million...
Using Member Advocacy to Plug Costly Leakage in Medicare Advantage Networks
In a market where quality measures and patient satisfaction are critical, many Medicare Advantage plans form highly refined networks. After all, a smaller network of providers is both easier to manage and easier to influence to improve the overall member care...
An Overlooked Strategy: How On-Demand Telehealth Can Unlock Better Star Ratings
Download our infographic for an at-a-glance look at how 24/7 telehealth can be a master key that opens the door to Medicare Advantage Stars improvement. The COVID-19 pandemic has fueled telehealth adoption, including in the Medicare population. In fact, at...
Top 5 Healthcare Engagement and Telehealth Posts So Far This Year
It was an unprecedented spring and summer in healthcare … and a busy time on the Carenet Health Resource Center. Below, we’ve gathered our top 5 most popular blog posts so far in 2020. Check them out now, in case you missed them when they were first published. What...
Stars Engagement Planning Toolkit for Medicare Advantage Plans
Download our complimentary Stars member engagement toolkit—with step-by-step considerations and road-mapping templates. If improvement in your Centers for Medicare & Medicaid Services (CMS) Star ratings is on your Medicare Advantage plan’s radar, you’re likely...
A Turning Point in the Complex Intersection of Consumer Needs, Changing Care Access and Advocacy
Download our trend brief today to explore the connection between consumerism, telehealth and the quick-rising need for health advocacy in the age of COVID-19. Healthcare organizations—especially health plans—were already feeling pressure to improve customer...