At Carenet, we’re moving headstrong into 2019. But it’s always nice to look back at where we’ve been over the past year and review the highlights. Last year (2018), especially, was a year of change and progress.
Take a look at our complete Carenet at a Glance: Year in Review 2018 by downloading this PDF.
Or scroll to view it here:
New Medicare Member Engagement Approach Elevates Loyalty and Delivers a $700 Million Gain
Read our engagement case study to learn how one Medicare Advantage plan took member satisfaction to new heights, beating past scores by 13% and achieving a substantial return on investment. In this Carenet Health case study, we highlight four factors that helped...
Advocacy Partner Comparison Guide: What to Ask Before Choosing a Vendor
Our latest guide (and worksheet) can help health plans like yours prepare to outsource member advocacy services. Download it below. Consumer health advocacy programs—also known as healthcare navigation assistance and concierge-level member support—are gaining...
Eight Predictions for Healthcare Consumer Engagement Featured in 2021 Forecast
SAN ANTONIO, Texas, November 16, 2020 – When it comes to healthcare consumer engagement, 2020 will be remembered as a race to adapt to the quickly evolving demands of the pandemic. Now healthcare organizations are preparing for 2021 with the help of Carenet Health’s...
Trend Watch: As In-Home Healthcare Services Grow, Patient Engagement Becomes Even More Important
Advancements in digital health and logistics technology have investors flocking to non-traditional and remote care startups. Mobile healthcare engagement via apps and text messaging are gaining significant ground. Wearables are getting smarter every day. And these...
2021 Healthcare Consumer Engagement Forecast
What does 2021 hold for healthcare consumer engagement? Download our annual Healthcare Consumer Engagement Forecast to see our list of eight key predictions. The year 2020 will be remembered as a race to adapt. The COVID-19 pandemic demanded that the healthcare...
Quick RFP Checklist for Health Plan Member Engagement Programs
You’ve decided you need to craft a Request for Proposal (RFP) for a new member engagement program, but where do you start? Our interactive, at-a-glance checklist may be just what you need.Pinpointing the right questions to ask in your health plan member engagement RFP...
Stories: Healthcare Engagement Plays Key Role in Helping Organizations Calm Fears and Deliver Care During COVID-19 Pandemic
During the COVID-19 pandemic, a top priority for individuals was finding trusted partners and sources of information who could help them understand what their next steps should be and how to protect their own health, as well as that of their loved ones. But as the...
Health Plan Member Engagement: What to Include in Your RFP
Not sure what to include in your health plan’s member engagement program RFP? Our guide can help. Healthcare engagement initiatives—from closing gaps in care to assessments and program enrollment—include many moving parts and require distinct partner...
The 2021 CMS Star Ratings Are Here. What Do They Mean for Your Member Engagement Strategies?
Last week and just ahead of open enrollment, the Centers for Medicare & Medicaid Services (CMS) released its annual Star ratings for Medicare Advantage Part C and Part D plans. While the COVD-19 pandemic certainly impacted the 2021 CMS Star Ratings—some...
Nurse Triage Before Telehealth Visits Delivers 3:1 ROI and Millions in Savings
Discover how one of the nation’s largest health insurers partnered with Carenet for telehealth nurse advice and triage services—resulting in $12 million in annual savings from unnecessary care diversion. At a national health plan serving nearly 20 million...
