At Carenet, we’re moving headstrong into 2019. But it’s always nice to look back at where we’ve been over the past year and review the highlights. Last year (2018), especially, was a year of change and progress.
Take a look at our complete Carenet at a Glance: Year in Review 2018 by downloading this PDF.
Or scroll to view it here:
7 Strategies to Help Health Plans Deliver Great Member Service—Even When Staffing Can’t Match Demand
You may have seen the signs at restaurants and retail stores lately, asking for patience when it comes to service levels. But health plans can’t simply hang a sign on a door and hope for the best. Members can’t (and shouldn’t) put medical needs on hold, and they’re...
5 difference-makers when you hire a healthcare-exclusive BPO
From closing health equity gaps to optimizing CMS Star ratings and keeping pace with digital health technologies, healthcare organizations have plenty of big picture topics that need their attention and focus. Yet health plans and providers have to deliver...
The Connected Consumer Journey: Improving Member Experience by Orchestrating All Clinical and non-Clinical Touchpoints
The COVID-19 pandemic has accelerated consumerism in every area, and healthcare is no exception. Savvy health plan members have become more aware of their choices. Whether it’s a telehealth versus in-office visit, at-home lab work or making an appointment by text,...
Carenet Health Promotes Christopher Rogers to COO
SAN ANTONIO, Texas, July 8, 2022 — Carenet Health, a provider of 24/7 healthcare engagement and telehealth solutions, announces the promotion of Christopher Rogers to Chief Operating Officer, continuing to signal the organization’s rapid and strategic enterprise...
8 Things to Know About Carenet Health’s Digital Platform
In today’s digital health world, health plan members, providers and payers all deserve seamless communication via the channel of their choice. Carenet Health’s digital platform was created to remove obstacles for all stakeholders around access to care and...
Matt Sullivan Named Director, Inside Sales for Carenet Health
SAN ANTONIO, TEXAS, JUNE 27, 2022 – Carenet Health, one of the nation’s leading healthcare engagement partners, is pleased to announce Matt Sullivan has joined the organization as Director, Inside Sales. As Carenet continues to implement its rapid growth strategy,...
Most Popular Reads for Better Results in Healthcare Engagement
We’re at mid-year in 2022—a time to gather our most popular content on the Carenet Health Resource Center so far for this year. Browse through our top 10 reads below!
Rob Davison Named VP of Training and Development for Carenet Health
SAN ANTONIO, TEXAS, JUNE 20, 2022 – Carenet Health, one of the nation’s leading healthcare engagement partners, has announced the hiring of Rob Davison as vice president of training and development. Davison’s role will focus on optimizing Carenet’s team member...
How to Close More Care Gaps with a Multichannel Outreach Strategy
For most people, omnichannel experiences are the norm—they expect to interact with brands on their website, on mobile apps, through SMS/text, AI chatbots, phone calls with customer service, and more. According to McKinsey and Company, more than half of consumers...
Scott Schweiger Joins Carenet Health as Vice President, Client Growth
SAN ANTONIO, TEXAS, June 16, 2022 — Carenet Health, a provider of 24/7 healthcare engagement and telehealth solutions, is welcoming a seasoned business development leader to its team—continuing the organization’s growth efforts across new clients and partners. Scott...