At Carenet, we’re moving headstrong into 2019. But it’s always nice to look back at where we’ve been over the past year and review the highlights. Last year (2018), especially, was a year of change and progress.
Take a look at our complete Carenet at a Glance: Year in Review 2018 by downloading this PDF.
Or scroll to view it here:


Nurse Triage Services Request for Proposal: 15 Questions to Ask Vendors
If you’re crafting an RFP for nurse triage services, leverage our guide to help you refine your goals and needs—and ensure you include the most important questions for vendor comparison and decision-making. Working with a virtual nurse triage services partner...

Eight Ways to Optimize Patient Engagement to Address Social Determinants of Health
Pinpointing and addressing social determinants of health (SDOH) is a growing concern for both payers and providers—identifying those factors can help optimize the health of the member/patient base and ultimately change lives. Awareness of and outreach for social...

High-Performance Outsourcing: Health Coaching Program Achieves Remarkable 81% Engagement
Read our case study to discover how one company partnered with Carenet to provide a team of certified health coaches that became a seamless extension of in-house resources. A healthcare services company offering employee wellness coaching had a stellar in-house team...

Data Shows Value of Telehealth Nurse Triage and Impact of Pandemic on Consumer Behavior
One of Carenet Health’s largest telehealth clients is a commercial health plan* with members of all ages, located across the nation. Because of the volume of data generated and the demographic and geographic range of its members, we consider analysis of this plan’s...

One-Stop Behavioral Health Crisis Support Delivers 95% ED Diversion
In this case study, you’ll learn how one health plan redefined on-demand behavioral health crisis support, reduced costs and got ahead of changing regulations. When a large, 15-state health plan wanted to offer its Medicaid and Medicare Advantage members a better...

Carenet and 2020: Unprecedented Challenges and Accomplishments
The 2020 year was an unprecedented and unpredictable one for everyone. At Carenet Health, we spent our time working closely with our clients and partners to meet new and escalating demands. Take a look at the at-a-glance 2020 Year in Review infographic to see how...

In Sickness and Health: The Necessary Marriage of Consumer Engagement and COVID-19 Vaccine Distribution
As the scientists working to develop a vaccine for COVID-19 began to report promising clinical trials, Carenet Health leaders knew healthcare consumer engagement would need to play a role in the distribution of a vaccine. Why? Because we know from experience that...

Exploring the Value of One-on-One Consumer Engagement in Addressing Healthcare’s Top Concerns
Download our new white paper today to examine how specific healthcare engagement strategies can directly impact three industry priorities—and five urgent challenges. Improving costs, revenue and the consumer experience are three priorities that remain on...

What’s on the Horizon for Telehealth? Growth, Change and a Hard Look at Efficiency
In our recent Healthcare Consumer Engagement Forecast, we predicted that telehealth is absolutely here to stay, but considerable transitions lie ahead in terms of growth, infrastructure and scope. Out of pandemic necessity, the adoption of all types of telehealth has...

Best of Carenet Health 2020: Top Downloads This Year
The Carenet Health Resource Center was developed as a way to provide the healthcare industry with timely information and resources related to healthcare consumer engagement—including topics such as virtual care, consumerism, medication adherence, and HEDIS and Stars...