At Carenet, we’re moving headstrong into 2019. But it’s always nice to look back at where we’ve been over the past year and review the highlights. Last year (2018), especially, was a year of change and progress.
Take a look at our complete Carenet at a Glance: Year in Review 2018 by downloading this PDF.
Or scroll to view it here:
Three Healthcare Engagement Elements Necessary to Deliver What the Modern Consumer Needs
Today’s consumers want healthcare organizations to provide the same anywhere, anytime interactive experiences they’ve become accustomed to in other areas of their lives. That means care delivered in a convenient location (which may be the grocery store down the street...
Healthcare Engagement Trend Watch: Solving for Siloed Engagement Efforts
As the focus on health plan member experience intensifies, so does the understanding that the whole of member experience is made up of both inbound and outbound engagement touchpoints spread across different departments and teams in a plan’s organization. Beyond...
Steve Harstad Joins Carenet Health as Chief Strategy Officer
SAN ANTONIO, Texas, July 8, 2019 – Carenet Health, a leading provider of healthcare engagement, clinical support, telehealth and advocacy solutions, is pleased to announce Steve Harstad has joined its leadership team as chief strategy officer (CSO). As CSO,...
Carenet Health expands through acquisition of Citra Health Solutions subsidiary
SAN ANTONIO, Texas, July 1, 2019 – Carenet Health, a leading source of healthcare engagement, clinical support, advocacy and 24/7 telehealth solutions, has acquired the engagement and telehealth solution subsidiary of Citra Health Solutions. This is the second...
Kelly Lewis joins Carenet Health as Chief People Officer
SAN ANTONIO, Texas, June 13, 2019 – Carenet Health, a leading provider of healthcare engagement, clinical support, telehealth and advocacy solutions, is pleased to announce Kelly Lewis has joined its leadership team as chief people officer (CPO). As CPO, Lewis will...
Carenet announces new name, pushes healthcare to embrace consumer engagement as industry game-changer
SAN ANTONIO, Texas, June 10, 2019 – Carenet Healthcare Services, a leading provider of healthcare engagement, clinical support, telehealth and advocacy solutions, is undergoing a global rebrand under the name Carenet Health. The name change comes after several years...
Wellness Program Enrollment Techniques Deliver Gain of $7.8 Million in One Year
Wellness, care management and other programs are only effective—both in terms of return on investment and results—if program enrollment increases. But that isn’t always easy. In fact, a report from the U.S. Chamber of Commerce noted that about 80 percent of the...
How to Improve Your Health Plan’s ER Diversion Strategy
Health plans need to lower ER costs, no matter what type of populations they serve—from Medicaid and Medicare to private, commercial plan members. Non-urgent ER visits cost the U.S. $4.4 billion annually, and ER costs, according to a new CDC report, have doubled in...
10 Ways to Make Telehealth More Consumer-Centric
The U.S. healthcare industry is already experiencing virtual care’s initial promise for improving access to care and creating an on-demand healthcare experience. But we’ve only seen the tip of the iceberg when it comes to deepening the telehealth consumer experience...
Carenet Earns URAC Health Call Center Accreditation
Designation demonstrates the highest level of commitment to quality healthcare SAN ANTONIO, Texas, April 17, 2019 -- Carenet Healthcare Services is proud to announce that it has once again earned URAC accreditation in Health Call Center. URAC is the independent leader...
