At Carenet, we’re moving headstrong into 2019. But it’s always nice to look back at where we’ve been over the past year and review the highlights. Last year (2018), especially, was a year of change and progress.
Take a look at our complete Carenet at a Glance: Year in Review 2018 by downloading this PDF.
Or scroll to view it here:
A Turning Point in the Complex Intersection of Consumer Needs, Changing Care Access and Advocacy
Download our trend brief today to explore the connection between consumerism, telehealth and the quick-rising need for health advocacy in the age of COVID-19. Healthcare organizations—especially health plans—were already feeling pressure to improve customer...
Telehealth: How to Get It Right for the Medicare Population
If there’s one population that could really reap the benefits of telehealth, it’s seniors. Not having to travel to a doctor’s office, avoiding unnecessary exposure to COVID-19 and other viruses, saving money with lower-cost virtual care, and being able to get 24/7/365...
Infographic: 2021-23 Stars Changes and Impact Analysis
Download our new infographic for Medicare Advantage and Part D plans on key changes in the CMS Stars program. In our latest Stars-related resource, we’ve gathered an at-a-glance look at key changes to the CMS Stars program, including: • How COVID-19 is...
Testing of Nurse-Based Medication Adherence Strategy Produces Positive Results
With hospitals at capacity in some parts of the nation during the current pandemic, healthcare organizations are focusing on taking proactive steps to help members and patients remain healthy and at home. This is especially true for individuals who are recently...
9 Right-Now Actions Medicare Advantage Plans Can Take to Support Star Ratings, Despite COVID-19-Related Uncertainties
Last week, Carenet Health hosted a Mapping the Stars 2020 Virtual Collaboration for a select group of Medicare Advantage health plan and Stars program leaders from around the nation. The interactive event featured a discussion led by Stars expert and consultant Rex...
What Types of Questions Can a Health Advocate or Health Plan Concierge Answer?
If your health plan is considering adding a health advocate service (also called health advocacy, healthcare navigation or health plan concierge services) as a benefit for members, you may want to know the types of questions that can be answered by the typical...
Can’t Predict What the Fall and COVID-19 Will Bring? With Shared Engagement Resources, You Don’t Have To.
We’ve all heard the industry buzz around healthcare’s “new normal.” But in reality, a new normal doesn’t exist yet. The pandemic continues to be anything but predictable. Community, regional and statewide outbreaks are in the news. Forecasting models depend on human...
Robin Hamel Joins Carenet Health as Chief People Officer
Accomplished, people-first leader will help drive change and achieve growth SAN ANTONIO, Texas, July 16, 2020 – Carenet Health, a leading provider of healthcare engagement, clinical support, telehealth and advocacy solutions, is pleased to announce Robin Hamel has...
Carenet Health and ProtoCall Services Establish Partnership to Meet Demand for Behavioral Health Crisis Support
SAN ANTONIO, Texas, July 15, 2020 – Carenet Health, one of the nation’s largest providers of 24/7 telehealth and healthcare engagement solutions, and Oregon-based ProtoCall Services, the leading contact center for specialty behavioral health services, have joined...
Unprecedented times call for extraordinary partnership
As you plan for what’s next, we’re making it simple for you to take advantage of our industry-wide engagement insights and our flexible model of shared support resources. With an infrastructure that adapts and scales to needs in real time, you can be equipped for...
