At Carenet, we’re moving headstrong into 2019. But it’s always nice to look back at where we’ve been over the past year and review the highlights. Last year (2018), especially, was a year of change and progress.
Take a look at our complete Carenet at a Glance: Year in Review 2018 by downloading this PDF.
Or scroll to view it here:
Video: What Carenet Health Nurses Have Learned From the COVID-19 Crisis
Times of crisis can tell us a lot about who we are and why we're here. In this touching video, several of our telehealth nurses share how the #COVID19 experience has changed them.
Telehealth Triage Nurses Offer Insights to Health Plans as States Reopen
Most states and cities are relaxing pandemic-related restrictions across the U.S., but COVID-19 is still widely circulating. In some areas, cases, hospitalizations and deaths are on the rise. On the telehealth consumer frontlines, Carenet Health nurse triage teams are...
Eight Ways Health Plans Can Transform Member Relationships in a COVID-19 World
Over the past several years, many commercial health plans had begun to focus more on becoming truly consumer-centric. The pandemic, however, exposed significant cracks in those foundational efforts. Consider just a few findings in a recent J.D. Power study: 48% of...
Delivering a Personal and Meaningful Telehealth Experience Takes Skill—Guided by These 7 Steps
Nurse triage companies like Carenet Health offer symptom assessment and care information from registered nurses (RNs) for a wide range of callers with health concerns, from parents of distressed newborns to seniors who have questions about their medications. The best...
Carenet Health Again Earns NCQA Certification as Need for Telehealth Grows
SAN ANTONIO, Texas, June 10, 2020 – San Antonio-based Carenet Health, a leading provider of healthcare engagement and 24/7 telehealth solutions, has received notice that its nurse advice triage center has again been fully certified by the National Committee for...
For Sustainable Telehealth Growth, We Need to Talk About Smarter Resource Management
Effects of the COVID-19 pandemic began to significantly shift telehealth from a convenience to a necessity, and on-demand virtual care is playing a vital role in meeting patients' and health plan members' needs. Yet no matter what your telehealth solution looks like...
Mental Health Telehealth Cases Are Rising due to COVID-19, but What’s Really Driving the Surge?
Much of the news about COVID-19 focuses on the physical symptoms patients experience when battling the virus. But the pandemic has also contributed to a rise in mental health issues as individuals struggle to cope with the combined stresses of isolation, social...
Addressing the Void: Telehealth Steps up for Chronic Disease Patients
As the reach of the novel coronavirus rapidly expanded across the country, the healthcare system has had to adapt and alter how access to care is provided. Many health systems are in trauma mode. Staff at clinics have been moved to COVID-19 care units. Some primary...
Mental Health, Telehealth and What the Pandemic Data Is Telling Us
The health and wellbeing impact of the novel coronavirus crisis is reaching beyond the enormous physical health toll. In fact, a concurrent crisis appears to be emerging: The effect of the pandemic on mental health. At Carenet Health, we dug into our telehealth...
Carenet Client Success Team Adds Value from Shared Learnings
When health plans, health systems and other healthcare organizations partner with Carenet Health for their consumer engagement needs, they can count on a Client Success Team that’s committed to best-in-class account management. Yet as Vikie Spulak, Carenet’s chief...
