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Give Patients the Healthcare Scheduling Experience They Want

When they need care, patients want the same kind of convenience, choice, and engagement they get from retail and other interactions. Give patients what they want while directing them to the right medical provider and venue of care, at the right time.

Our patient scheduling software helps you attract new patients, retain existing ones, fill schedules, and improve access to care in the venues and communication channels that consumers want and need.

Help patients schedule, confirm, or reschedule appointments in the right care venue and channel.

The only company offering patients the convenience of online self-scheduling and live voice scheduling, our HIPAA-compliant medical appointment service is simple and convenient for patients to use. At the same time, our patient appointment scheduling platform delivers the power, flexibility, and scalability growing health systems need.

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Powerful Engagement Solutions for Providers

online mobile friendly patient self scheduling

Make medical scheduling convenient and easy with the only solution that lets patients use self-scheduling across all care venues, including emergency, urgent care, physicians, specialists, and telehealth.

  • Give your patients anytime, anywhere convenience for online scheduling, with no app to download
  • Fill schedule gaps, reduce no-show rates, and improve access to all venues of care
  • Manage registrations for your virtual and in-person classes and events with the most intuitive and flexible event scheduling platform

Help patients find the best provider for their needs with an easy-to-use, yet powerful search capability.

  • Enable search by location, appointment type, insurance, and date/time range, and filter results by provider, gender, languages spoken, clinicians taking new patients, and more
  • Optimize the patient journey by making it easier for patients to find the right provider and schedule an appointment

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Meet the needs of all your patients and satisfy consumers who still prefer to book appointments by phone.

  • Deliver a caring experience by phone 24 hours a day, seven days a week, 365 days a year with our professional live voice scheduling services (inbound and outbound) — eliminating phone tag for patients and your staff
  • Remove the scheduling burden from your staff and reduce scheduling errors
  • Fill schedule gaps to optimize patient access and provider productivity

triage

Improve patient access while reducing costs with triage capabilities that guide patients to the proper care venue.

  • Help patients choose the proper venue based on their self-reported symptoms with online, self-guided triage
  • Improve patient access while reducing your cost to serve and overutilization of the emergency department

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Better understand patient expectations and trends through detailed reporting and analytics.

  • Gain insight into patient demographics, volume, and new patient mix
  • Identify which channels drive the best results for your facilities

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Deliver a branded look and feel, with full control over the patient experience. Optimize efficiency and productivity through integration with your EHR, CRM, and revenue cycle management systems.

  • Customize the patient experience using the administrative console to easily incorporate logos, color palette, and other assets to match your brand identity
  • Take advantage of integration with most EHR, CRM, and revenue cycle management systems for optimal efficiency, fewer errors, better coordination of complex care flows, and greater scheduling accuracy

Learn How Intelligent Patient Scheduling Can Help You

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Class & Event Registration

Give patients a convenient, easy way to sign up for your classes and events. 

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Missed Appointment Rescheduling

Send patients real-time links to reschedule their missed appointment. 

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Preventative Care Screenings

Make it easy for patients to schedule an appointment online or via voice for a preventative screening.

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Post-Discharge Scheduling

Send patients real-time scheduling links for using self-service or live voice to schedule follow-up appointments and classes.

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PCP Recapture

Use outbound calls to patients who have booked an appointment, but do not have a primary care physician to establish a PCP relationship .

The Most Comprehensive Patient Engagement Software Platform in the Industry

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Intelligent Patient Engagement

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Recruiting:

Carenet Health is acquiring Health Dialog

uniquely positioning us to transform the business of healthcare by leveraging our expanded insight-driven, personalized consumer engagement and activation platform.