The U.S. healthcare industry is already experiencing virtual care’s initial promise for improving access to care and creating an on-demand healthcare experience. But we’ve only seen the tip of the iceberg when it comes to deepening the telehealth consumer experience...
A comprehensive, results-driven nurse advice line (also called nurse triage service or nurse advice hotline) can help health plans and other healthcare organizations overcome some of today’s toughest challenges. Rather than treating a nurse advice service as a box you...
Think about it: Nearly anyone with a smartphone (that’s 80 percent of Americans) can now access around-the-clock, on-demand, non-urgent virtual care. So why isn’t telehealth living up to its promise of ER and urgent care diversion, substantial cost-savings and better...
