In today’s marketplace that is intently focused on member satisfaction, health plans—particularly Medicare Advantage plans concerned about Star ratings—may want to ask themselves: “Am I really building trust with my member engagement strategies? Or am I just pushing...
Download our brief to get the latest and greatest insights on how to close gaps in care for the Medicare population. In New + Tried and True: Five Ways to Close More Gaps in Care, we’ve rounded up the best new ideas for helping Medicare plan members take action on...
Smart Medicare Advantage (MA) plans are laser-focused on their CMS Stars patient experience scores for 2021. That emphasis is the result of the increasing weight (4x) placed on measures C21 through C32 (five Part D measures are also affected), among other factors....
Read our engagement case study to learn how one Medicare Advantage plan took member satisfaction to new heights, beating past scores by 13% and achieving a substantial return on investment. In this Carenet Health case study, we highlight four factors that...
Download our infographic for an at-a-glance look at how 24/7 telehealth can be a master key that opens the door to Medicare Advantage Stars improvement. The COVID-19 pandemic has fueled telehealth adoption, including in the Medicare population. In fact, at...
Download our complimentary Stars member engagement toolkit—with step-by-step considerations and road-mapping templates. If improvement in your Centers for Medicare & Medicaid Services (CMS) Star ratings is on your Medicare Advantage plan’s radar, you’re likely...
Browse more Stars-related content Download our infographic for Medicare Advantage and Part D plans for insight into key changes in the CMS Stars program. In our latest Stars-related resource, we’ve gathered an at-a-glance look at key changes to the CMS Stars...
Last week, Carenet Health hosted a Mapping the Stars 2020 Virtual Collaboration for a select group of Medicare Advantage health plan and Stars program leaders from around the nation. The interactive event featured a discussion led by Stars expert and consultant Rex...
One of Carenet Health’s health plan clients was experiencing a period of organizational change and increased competition. Leadership knew it was critical to maintain excellent member satisfaction during this time. The good news is they had a plan, which began by...
